I've been receiving calls from a "1400" number on the caller ID. No one is ever there so I hang up. Tonight someone was there and said he was from Microsoft(yes, Indian accent and all) saying that my computer was sending out "fatal error" messages and they were calling to help fix the problem. He asked me would did my last repair and I told him to which he promptly said that that person wasn't trained in Microsoft programs and wasn't authorized to do the repair work. I asked him would his repair would cost and he hesitated, then said "nothing for the diagnostics" and then the price would depend on what they found. He asked me if I'd been having trouble connecting to the internet and I said I had been so he knew he had a good fish on the line. He asked me to go to my computer and then asked if I used Internet Explorer. I said I used Firefox but he told me to bring up IE. As luck (his) would have it, I couldn't make a connection so he told me to us Firefox. Then I was to type in ammyy.com and that wouldn't come up either so he had me hold for a "better technician". After a long wait, someone came on and had me turn off the computer. After a five minute wait, turned it back on. (During this wait time, he was talking to someone, or the whole room, in some Arabic language or something like it. Wish I could have translated.) He then told me to bring up Google Chrome and type in the ammyy address, which I typed in the Google search block, not the upper block. As luck (mine) would have it, after the search results came up, my eye caught the second one listed was about the scam and then I knew for sure what was happening. He had me go to the ammyy website and click on the free download for something but while I was waiting for that to come up I went back to read more about the scam. Doing a quick scan of all the posts, I told him I wasn't comfortable doing this and was there a number I could call him back on. He said "sure" and a "supervisor" got on the phone and was going to give me a number. I said that I didn't want to go any further and he said they just wanted to help me fix my computer. I said if I indeed have a problem I would be the one initiating the service call and hung up. Right away the phone rang again with a different 4 digit number in the caller ID. Before I even said "Hello" someone said "we just want to help you fix your computer" and I hung up again. Phone rings again and I had no intention to answering but it quit after only 3 rings. Hope that's the end of it, although probably not but at least I know now not to answer. I'm glad I was able to stop the call when I did and to not have given them any personal information. I should have been more suspicious right away when I asked him what it could cost. I called Microsoft once a long time ago and they were going to charge me just to talk to someone, although that may not be the case now. Glad I found this forum. It's been really helpful.