Adware6 + Spybot = Still can't delete msg121.dll

Dear friends,

I've had a similar problem as this (https://www.wilderssecurity.com/showthread.php?t=26580), however, neither the latest Adware and Spybot with the latest definitions still can't delete these two files shown here, the message says the files are in use and can't be deleted:

obj[1]=File : c:\windows\system32\msg121.cpy.dll
obj[2]=File : c:\windows\system32\msg121.dll

I have a Windows XP Pro with Symantec AntiVirus and McAfee Firewall (all software updates installed) running on super-fast Pentium 3Ghz, 1G RAM, and it takes about a minute to load, it used to take 5 seconds flat! I've also tried unsuccessfully to go in 'safe-mode DOS' and delete these files, the files are still 'in-use'. Running Adware and Spybot every other day and still receive 1 or 2 bugs everytime (msg121.dll).

I've tried just about everything to keep my system running fast, clean and secure, but these pesky things just don't seem to stop. I've tried almost everything (tutorials, microsoft recommendations, guides) to fight these malicious bugs in order to help me keep focus on the actual use of a computer, and that is to get my work done and keep in touch with my family!

Can anyone give any feedback on this specific problem and what more I can do to keep my system safe from future adware/spyware/anythingelse. I've included HijackThis and StartUp files below for your reference.

Thank you.


--------------------------

Logfile of HijackThis v1.97.7
Scan saved at 2:09:30 AM, on 5/1/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe
C:\WINDOWS\system32\slserv.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\McAfee\McAfee Firewall\CPD.EXE
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Roxio\Easy CD Creator 6\DragToDisc\DrgToDsc.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\Zoro\My Documents\My Downloads\AdWare\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
O1 - Hosts: 127.0.0.0 localhost
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [RoxioEngineUtility] "C:\Program Files\Common Files\Roxio Shared\System\EngUtil.exe"
O4 - HKLM\..\Run: [RoxioDragToDisc] "C:\Program Files\Roxio\Easy CD Creator 6\DragToDisc\DrgToDsc.exe"
O4 - HKLM\..\Run: [RoxioAudioCentral] "C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\RxMon.exe"
O4 - HKLM\..\Run: [McAfee Guardian] "C:\Program Files\McAfee\McAfee Shared Components\Guardian\CMGrdian.exe" /SU
O4 - HKLM\..\Run: [CHotkey] mHotkey.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
O4 - HKCU\..\Run: [McAfee.InstantUpdate.Monitor] "C:\Program Files\McAfee\McAfee Shared Components\Instant Updater\RuLaunch.exe" /STARTMONITOR
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: &iSearch The Web - res://C:\WINDOWS\System32\toolbar.dll/SEARCH.HTML
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Windows Messenger (HKLM)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
O16 - DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} (Office Update Installation Engine) - http://office.microsoft.com/officeupdate/content/opuc.cab
O16 - DPF: {4D7F48C0-CB49-4EA6-97D4-04F4EACC2F3B} (InstallShield Setup Player 2K2) - http://www.ipswitch.com/_installs/wsftp_le/setup.exe
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/27acf4e85535b57b6804/netzip/RdxIE601.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?37967.8714814815
O16 - DPF: {A8658086-E6AC-4957-BC8E-7D54A7E8A78D} (DoomCln Object) - http://www.microsoft.com/security/controls/DoomCln.CAB
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://active.macromedia.com/flash2/cabs/swflash.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{80BA65BE-CACE-4611-95F9-B64E6EA8EF63}: NameServer = 206.141.192.60,206.141.193.55
O17 - HKLM\System\CCS\Services\Tcpip\..\{E267D2CD-809E-4226-B2B1-B12355389F8E}: NameServer = 206.141.192.60,206.141.193.55

-------------------------------------------
-------------------------------------------

StartupList report, 5/1/2004, 2:11:07 AM
StartupList version: 1.52
Started from : C:\Documents and Settings\Zoro\My Documents\My Downloads\AdWare\HijackThis.EXE
Detected: Windows XP SP1 (WinNT 5.01.2600)
Detected: Internet Explorer v6.00 SP1 (6.00.2800.1106)
* Using default options
==================================================

Running processes:

C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe
C:\WINDOWS\system32\slserv.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\McAfee\McAfee Firewall\CPD.EXE
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Roxio\Easy CD Creator 6\DragToDisc\DrgToDsc.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\Zoro\My Documents\My Downloads\AdWare\HijackThis.exe
C:\WINDOWS\system32\NOTEPAD.EXE

--------------------------------------------------

Listing of startup folders:

Shell folders Common Startup:
[C:\Documents and Settings\All Users\Start Menu\Programs\Startup]
Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE

--------------------------------------------------

Checking Windows NT UserInit:

[HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon]
UserInit = C:\WINDOWS\system32\userinit.exe,

--------------------------------------------------

Autorun entries from Registry:
HKLM\Software\Microsoft\Windows\CurrentVersion\Run

RoxioEngineUtility = "C:\Program Files\Common Files\Roxio Shared\System\EngUtil.exe"
RoxioDragToDisc = "C:\Program Files\Roxio\Easy CD Creator 6\DragToDisc\DrgToDsc.exe"
RoxioAudioCentral = "C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\RxMon.exe"
McAfee Guardian = "C:\Program Files\McAfee\McAfee Shared Components\Guardian\CMGrdian.exe" /SU
CHotkey = mHotkey.exe
ATIPTA = C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
ATIModeChange = Ati2mdxx.exe
Apoint = C:\Program Files\Apoint2K\Apoint.exe
QuickTime Task = "C:\Program Files\QuickTime\qttask.exe" -atboottime
TkBellExe = "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
vptray = C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe

--------------------------------------------------

Autorun entries from Registry:
HKLM\Software\Microsoft\Windows\CurrentVersion\RunOnce

Ad-aware =

--------------------------------------------------

Autorun entries from Registry:
HKCU\Software\Microsoft\Windows\CurrentVersion\Run

McAfee.InstantUpdate.Monitor = "C:\Program Files\McAfee\McAfee Shared Components\Instant Updater\RuLaunch.exe" /STARTMONITOR
ctfmon.exe = C:\WINDOWS\System32\ctfmon.exe

--------------------------------------------------

Shell & screensaver key from C:\WINDOWS\SYSTEM.INI:

Shell=*INI section not found*
SCRNSAVE.EXE=*INI section not found*
drivers=*INI section not found*

Shell & screensaver key from Registry:

Shell=Explorer.exe
SCRNSAVE.EXE=C:\WINDOWS\System32\logon.scr
drivers=*Registry value not found*

Policies Shell key:

HKCU\..\Policies: Shell=*Registry key not found*
HKLM\..\Policies: Shell=*Registry value not found*

--------------------------------------------------

Enumerating Download Program Files:

[QuickTime Object]
InProcServer32 = C:\Program Files\QuickTime\QTPlugin.ocx
CODEBASE = http://www.apple.com/qtactivex/qtplugin.cab

[Symantec AntiVirus scanner]
InProcServer32 = C:\WINDOWS\Downloaded Program Files\avsniff.dll
CODEBASE = http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab

[Office Update Installation Engine]
InProcServer32 = C:\WINDOWS\opuc.dll
CODEBASE = http://office.microsoft.com/officeupdate/content/opuc.cab

[InstallShield Setup Player 2K2]
CODEBASE = http://www.ipswitch.com/_installs/wsftp_le/setup.exe

[RdxIE Class]
InProcServer32 = C:\WINDOWS\Downloaded Program Files\CONFLICT.1\RdxIE.dll
CODEBASE = http://software-dl.real.com/27acf4e85535b57b6804/netzip/RdxIE601.cab

[Symantec RuFSI Utility Class]
InProcServer32 = C:\WINDOWS\Downloaded Program Files\rufsi.dll
CODEBASE = http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab

[Update Class]
InProcServer32 = C:\WINDOWS\System32\iuctl.dll
CODEBASE = http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?37967.8714814815

[DoomCln Object]
InProcServer32 = C:\WINDOWS\Downloaded Program Files\DoomCln.dll
CODEBASE = http://www.microsoft.com/security/controls/DoomCln.CAB

[Shockwave Flash Object]
InProcServer32 = C:\WINDOWS\System32\macromed\flash\Flash.ocx
CODEBASE = http://active.macromedia.com/flash2/cabs/swflash.cab

--------------------------------------------------

Enumerating Windows NT logon/logoff scripts:
*No scripts set to run*

Windows NT checkdisk command:
BootExecute = autocheck autochk *

Windows NT 'Wininit.ini':
PendingFileRenameOperations: ||

--------------------------------------------------

Enumerating ShellServiceObjectDelayLoad items:

PostBootReminder: C:\WINDOWS\system32\SHELL32.dll
CDBurn: C:\WINDOWS\system32\SHELL32.dll
WebCheck: C:\WINDOWS\System32\webcheck.dll
SysTray: C:\WINDOWS\System32\stobject.dll

--------------------------------------------------
End of report, 6,555 bytes
Report generated in 0.062 seconds

Command line options:
/verbose - to add additional info on each section
/complete - to include empty sections and unsuspicious data
/full - to include several rarely-important sections
/force9x - to include Win9x-only startups even if running on WinNT
/forcent - to include WinNT-only startups even if running on Win9x
/forceall - to include all Win9x and WinNT startups, regardless of platform
/history - to list version history only

 

Hi zoro,

Can you see if this tool helps you out? :

Kill2Me

Open -> unzip to folder of choice/desktop, doubleclick the .exe and follow instructions.

Keep us posted!

Cheers,

 

Hi unzy,

I was unable to download from the link you suggested, website was offline. However, I did manage to find it here
Kill2Me

Installed, ran it and the program mentioned there was nothing detected. However, those 2 files are still there as AdWare noticed them but can't delete them because it says their 'in use' (msg121.dll and msg121.cpy.dll). Could they be the reason why my system takes over a minute to load.

Thanks for the suggestion, I look forward to resolving this soon.

 

Re: Adware6 + Spybot + OE2.BetterInternet = Success

Dear friends,

Wonderful news!

I downloaded and ran the program mentioned above (OE2.BetterInternet) and it successfully deleted both files (msg121.dll and msg121.cpy.dll) which now allows my system to boot up normally again. Users please note, although the beta version of the program requires 3 reboots to accomplish the deletions, it is well worth it. Additionally, running Adware6.0 (with the latest updates installed) thereafter, gave 0 bug results found, a great sight to see.

Thanks again for your patience and help, it made my 18-hour adware/spyware assault a successful mission.

Zoro