Acronis USA Site Still Does Not Allow Downloads

Discussion in 'Acronis True Image Product Line' started by DadCooks, Aug 13, 2008.

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  1. DadCooks

    DadCooks Registered Member

    Jul 30, 2008
    Been trying, with no success, to download the 8101 update to TrueImage 11 for almost a week now (need this update for a Vista PC).

    When I can access the site and "My Account -> Registered Products" I continue to get the message "We are very sorry but service is unavailable now. Please try again later..." when I click on Get Update.

    The UK and AU sites will not allow me to download.

    How can Acronis expect us to trust them as a backup program provider when they cannot even keep their own site up or fully fuctional?

    Even more ridiculous is the Acronis lastest news email that Acronis sent out today announcing their Coming Soon, Free! Acronis Product Update Service. WTF, are we not supposed to be getting that now?

    Acronis - get your site working and doing what it is supposed to do!
  2. Acronis Support

    Acronis Support Acronis Support Staff

    Apr 28, 2004
    Hello DadCooks,

    Thank you for choosing Acronis Disk Backup Software.

    We are very sorry for the inconvenience. Unfortunately, we have experienced some problem with our download server.

    Should you encounter any problem with downloading Acronis software in the future, please use our Live Chat service. Please let the operator know your product's serial number, or that you want to try a trial version of the software.

    Thank you.
    Marat Setdikov
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