Acronis Backup & Recovery 10 remote connection error

Discussion in 'Other Acronis Products' started by obre, Aug 13, 2009.

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  1. obre

    obre Registered Member

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    Aug 13, 2009
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    Hello,
    I have a problem with remote connection with ABR 10. I try to connect the console to a remote machine (Agent). The message error is: Failed to establish remote connection: Remote connections are disabled .

    I have disabled my firewall and the function ping works....

    Can you help me please?
     
  2. GearHead

    GearHead Registered Member

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    Aug 14, 2009
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    I'm having the same problems...the account I am using on the remote machine has the proper groups assigned to it and all the correct ports are open (I even tried it when the firewall was disabled), but I can't seem to connect to my remote machine. I have a feeling it is a configuration issue, because it requests my password (the Management Console asks for it, at least), so I *think* the machines are talking....

    Any help would be greatly appreciated. Thanks!
     
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