? about trogan and returned email

hi everyone
i emailed my friend awhile ago and it was returned to me with this message:550 5.7.1 virus alert trogan start page.gen-17 does anyone know what this means?im desperate to know.
thanks
rita

 

Rita;

Please allow me to quote a drill instructor; "What are you doin' soldier?".

How do you get these things? Did you ever get this resolved?

Close Hauled

 

if i knew how i get these things i wouldnt have to ask now would i?

 

Take one newbie and multiply that by two computers and what do you get? A whole lotta trouble.

Did you ever get this e-mail problem resolved?

Close Hauled

 

Close_Hauled,

Rita is asking a legit question here. If u can help fine but please refrain from comments or jokes like that.

No offence intended.


snowbound

 

Is the first time you have received this message?

 

hello bigc
yes this is the only time- and i havent again and ive run every scan i can think of and they have found nothing so im assuming it was nothing--ive ran tds scan-adaware-spybot s&d and i have wormguard and have also ran other online scans so i really dont know but it must have been a mistake of somekind
thanks for your reply
rita

 

dear Rita, here you can find some information on these trojans http://securityresponse.symantec.com/avcenter/venc/data/trojan.startpage.html. not dangerous and you can detect their presence easily by your browser behaviour and autostart entries. chances are that you're not infected at all. could be an issue with the mailscanner.

 

hi AMRX
thanks for the link--appreciate it.i believe this must be an issue with the mailscanner.i have norton antivirus and its updated every day and i fixed it to scan all files like it said in the link and it found nothing so i believe it was nothing afterall.something with the mailscanner as you said or just a mistake
thank you
rita

 

still to be on the safe side you can test your system by web scanners.