24 - 48 hours?

Discussion in 'Trojan Defence Suite' started by Coldmoon, Apr 5, 2002.

Thread Status:
Not open for further replies.
  1. Coldmoon

    Coldmoon Guest

    o_O When I purchased TDS last weekend, I saw a note that said my confirmation letter would be sent within 24 - 48 hours. It's ... ah ... Friday? Can someone let me know when it will arive?
     
  2. Dan Perez

    Dan Perez Guest

    If you haven't already done so, you might want to send an email to

    support@diamondcs.com.au

    They are usually very quick to respond (but then they usually do not take so long to get you the initial key file:)
     
  3. Wayne - DiamondCS

    Wayne - DiamondCS Security Expert

    Joined:
    Jul 19, 2002
    Posts:
    1,533
    Location:
    Perth, Oz
    Coldmoon,
    I dont know your name so I can't look into what's happened or even if we've received your purchase, but sales are dispatched daily from 9-5 Monday-Friday -- they're processed and dispatched almost immediately during that time, it's only from 5pm Friday evening that you'll have to wait until Monday 9am.
    If you purchased it on the weekend then you should have received your license on Monday.
    Your best bet is to write to sales@diamondcs.com.au and remember to give them your name. If you haven't heard anything by Tuesday drop me an email personally at wayne@diamondcs.com.au , but I don't think you'll need to :)

    Best regards,
    Wayne
     
  4. Mr.Blaze

    Mr.Blaze The Newbie Welcome Wagon

    Joined:
    Feb 3, 2003
    Posts:
    2,842
    Location:
    on the sofa
    :-/WELL I GOT MY RECIPT SAME DAY BUT NO KEY?

    IM SUPOSE TO RECIVE A KEY RIGHT
     
  5. Wayne - DiamondCS

    Wayne - DiamondCS Security Expert

    Joined:
    Jul 19, 2002
    Posts:
    1,533
    Location:
    Perth, Oz
    Yes thats correct you should receive a keyfile attached to an email from us. If you haven't received that email, please email sales@diamondcs.com.au and they'll sort it out for you as soon as possible :)

    Best regards,
    Wayne
     
Thread Status:
Not open for further replies.