NOD32MOD_WINNT ENGLISH STANDARD

[kblist72]

About 4 days ago, I realized my subscription was up and I did the CC thing online and had it renewed for another year as I love the NOD32 app.

Well, things have gone asunder. I am not sure what I've done, but I cannot seem to install this new version (v2st) or the beta. When I do, it gives me a basic error window with the red "X" icon, with:

(121) NOD32MOD_WINNT ENGLISH STANDARD

Not too helpful. I have placed several emails with the support line and haven't gotten any further.

I'm running XP Pro (Version 2002), SP2 w/ 1.3Ghz/384MB Ram.

The application does not install completely; registry values need to be cleaned to do another install. The Nod32.xml was missing and was supplied via support contact/email.

I don't know if I overlaid V1, or pre-V20; I beleive it was doing an update but my broadband provider was also glitchy that day and the connection was lost (hung on "updating" but no apparent activity); I uninstalled the NOD I had running and put this new one on..

Its the first time I've ever had issues with this program.. Was hoping maybe it is an XP/SP2 issue; but perhaps I clobbered the registry? I dunno.

I could use any input here.. Thanks.
-KB72 (kblist@cox.net)

[Blackspear]

Hi Kblist72, welcome to Wilders.

Can you please uninstall Nod32

Then reboot your PC

Remove the Eset Folder from C> Program Files.

Cleaning the registry of the last remaining Eset file.

Reinstall a FRESH copy of Nod32 from here using your new UN and PW.

Hope this helps…

Let us know how you go…

Cheers

[kblist72]

Thank you..

I have no program to uninstall in the Start Menu\Programs,
But I removed the Eset folder with its install/logs contents.

As for cleaning the registry, no contents via HKLM\Software
were available to delete.

Per URL, I downloaded a fresh copy.

I'll reboot and install and return back.

[kblist72]

After reboot, received email from Eset support, suggesting I give them a dump from a tool called belarc. I did this.. it was a nice tool (www.belarc.com) I had not heard of it before.

Any way, I ran the fresh install and got the same 121 error.

[Blackspear]

Originally Posted by kblist72

After reboot, received email from Eset support, suggesting I give them a dump from a tool called belarc. I did this.. it was a nice tool (www.belarc.com) I had not heard of it before.

Any way, I ran the fresh install and got the same 121 error.

Belarc is a good tool

Would appreciate if you can keep us up to date with the results you have...

Cheers

[kblist72]

Per earlier recourse, I reinstalled fresh version and received error 121.
(see nsetup-1.log)
Per earlier email, I overlaid "setup.xml" (setup-orig.xml in zipfile)
and copied "nod32.xml" (which didn't exist) into the install directory.
I ran install again (see nsetup-2.log) and got same error.
I both cases, I ran the expert option, and chose not to save icon on desktop.

(nsetup-1)
[2004-09-29 01:39:52.345] CmdLine: /test
[2004-09-29 01:39:52.355] Resource: main.dll
[2004-09-29 01:39:52.355] Is program installed?
[2004-09-29 01:39:52.355] XML_ACCESS: C:\Program Files\Eset\install - C:\Program Files\Eset\install\setup.xml
[2004-09-29 01:39:52.365] Registry: old settings read
[2004-09-29 01:39:52.385] global.xml created
[2004-09-29 01:39:52.385] XML_ACCESS: C:\Program Files\Eset\install - C:\DOCUME~1\Kerrie\LOCALS~1\Temp\global.xml
[2004-09-29 01:39:52.385] XML_ACCESS: C:\Program Files\Eset\install - C:\Program Files\Eset\install\setup.xml
[2004-09-29 01:39:52.385] Main settings added
[2004-09-29 01:39:52.385] Engines nups
[2004-09-29 01:39:52.395] InstallPath added
[2004-09-29 01:39:52.395] LogPath added
[2004-09-29 01:39:52.545] EngineFile extracted
[2004-09-29 01:39:52.565] EngineFile extracted
[2004-09-29 01:39:52.585] EngineFile extracted
[2004-09-29 01:39:52.605] EngineFile extracted
[2004-09-29 01:39:53.176] XML_ACCESS: C:\Program Files\Eset\install - C:\DOCUME~1\Kerrie\LOCALS~1\Temp\nodtmpa\setupc.xml
[2004-09-29 01:39:53.176] SetupAddComponentDescToGlobal
[2004-09-29 01:39:53.176] Component added
[2004-09-29 01:39:53.176] Componet libraries
[2004-09-29 01:39:53.587] XML_ACCESS: C:\Program Files\Eset\install - C:\DOCUME~1\Kerrie\LOCALS~1\Temp\nodtmpb\setupc.xml
[2004-09-29 01:39:53.587] SetupAddComponentDescToGlobal
[2004-09-29 01:39:53.587] Component added
[2004-09-29 01:39:53.587] Componet libraries
[2004-09-29 01:39:53.887] XML_ACCESS: C:\Program Files\Eset\install - C:\DOCUME~1\Kerrie\LOCALS~1\Temp\nodtmpc\setupc.xml
[2004-09-29 01:39:53.887] SetupAddComponentDescToGlobal
[2004-09-29 01:39:53.887] Component added
[2004-09-29 01:39:53.887] Componet libraries
[2004-09-29 01:39:53.967] XML_ACCESS: C:\Program Files\Eset\install - C:\DOCUME~1\Kerrie\LOCALS~1\Temp\global.xml
[2004-09-29 01:39:53.967] Cmd: 0 Exelib: NOD32MOD_WINNT_ENGLISH_BASE
[2004-09-29 01:39:53.967] - krnstp.dll
[2004-09-29 01:39:53.977] - ps_upd.dll
[2004-09-29 01:39:53.987] Cmd: 0 Exelib: NOD32MOD_WINNT_ENGLISH_STANDARD
[2004-09-29 01:39:53.987] - ps_amon.dll
[2004-09-29 01:39:53.987] - ps_nod32.dll
[2004-09-29 01:39:53.997] - ps_dmon.dll
[2004-09-29 01:39:53.997] Cmd: 0 Exelib: NOD32MOD_WINNT_ENGLISH_INET
[2004-09-29 01:39:53.997] - imon.dll
[2004-09-29 01:39:54.007] - ps_nms.dll
[2004-09-29 01:39:54.999] ExeLibs: Init
[2004-09-29 01:39:55.009] Cmd: 2 Exelib: NOD32MOD_WINNT_ENGLISH_BASE
[2004-09-29 01:39:55.009] - krnstp.dll
[2004-09-29 01:39:55.019] - ps_upd.dll
[2004-09-29 01:39:55.019] Cmd: 2 Exelib: NOD32MOD_WINNT_ENGLISH_STANDARD
[2004-09-29 01:39:55.019] - ps_amon.dll
[2004-09-29 01:39:55.029] - ps_nod32.dll
[2004-09-29 01:39:55.039] - ps_dmon.dll
[2004-09-29 01:39:55.039] Cmd: 2 Exelib: NOD32MOD_WINNT_ENGLISH_INET
[2004-09-29 01:39:55.039] - imon.dll
[2004-09-29 01:39:55.049] - ps_nms.dll
[2004-09-29 01:39:55.059] ExeLibs: Load Current State
[2004-09-29 01:39:55.059] Error: Couldn't open Administrator's XML : nod32.xml
[2004-09-29 01:40:16.750] Registry: root written
[2004-09-29 01:40:16.750] XML_ACCESS: C:\Program Files\Eset\install - C:\DOCUME~1\Kerrie\LOCALS~1\Temp\global.xml
[2004-09-29 01:40:17.140] SetupCopyFiles
[2004-09-29 01:40:17.140] Cmd: 3 Exelib: NOD32MOD_WINNT_ENGLISH_BASE
[2004-09-29 01:40:17.150] - krnstp.dll
[2004-09-29 01:40:17.441] - ps_upd.dll
[2004-09-29 01:40:17.631] Cmd: 3 Exelib: NOD32MOD_WINNT_ENGLISH_STANDARD
[2004-09-29 01:40:17.631] - ps_amon.dll
[2004-09-29 01:40:17.631] AMONPLG Status: Install case begin
[2004-09-29 01:40:18.282] AMONPLG Status: Install case end
[2004-09-29 01:40:18.292] - ps_nod32.dll
[2004-09-29 01:40:18.292] NOD32PLG Status: Install case begin
[2004-09-29 01:40:18.322] NOD32PLG Error: GetDesktopFolder
[2004-09-29 01:40:18.322] NOD32PLG Error: CreateLink
[2004-09-29 01:40:19.514] XML_ACCESS: C:\Program Files\Eset\install - C:\DOCUME~1\Kerrie\LOCALS~1\Temp\global.xml
[2004-09-29 01:40:19.734] Deleting directory: C:\DOCUME~1\Kerrie\LOCALS~1\Temp\NSetup\
[2004-09-29 01:40:19.754] Deleting directory: C:\DOCUME~1\Kerrie\LOCALS~1\Temp\nodtmpa\
[2004-09-29 01:40:19.774] Deleting directory: C:\DOCUME~1\Kerrie\LOCALS~1\Temp\nodtmpb\
[2004-09-29 01:40:19.794] Deleting directory: C:\DOCUME~1\Kerrie\LOCALS~1\Temp\nodtmpc\
[2004-09-29 01:40:19.804] Exitcode: 121 NOD32MOD_WINNT_ENGLISH_STANDARD


(nsetup-2)
[2004-09-29 01:42:18.645] CmdLine: /test
[2004-09-29 01:42:18.645] Resource: main.dll
[2004-09-29 01:42:18.645] Is program installed?
[2004-09-29 01:42:18.655] XML_ACCESS: C:\Program Files\Eset\install - C:\Program Files\Eset\install\setup.xml
[2004-09-29 01:42:18.665] Registry: old settings read
[2004-09-29 01:42:18.685] global.xml created
[2004-09-29 01:42:18.685] XML_ACCESS: C:\Program Files\Eset\install - C:\DOCUME~1\Kerrie\LOCALS~1\Temp\global.xml
[2004-09-29 01:42:18.685] XML_ACCESS: C:\Program Files\Eset\install - C:\Program Files\Eset\install\setup.xml
[2004-09-29 01:42:18.685] Main settings added
[2004-09-29 01:42:18.695] Engines nups
[2004-09-29 01:42:18.695] XML_ACCESS: C:\Program Files\Eset\install - nod32.xml
[2004-09-29 01:42:18.695] InstallPath added
[2004-09-29 01:42:18.695] LogPath added
[2004-09-29 01:42:18.775] EngineFile extracted
[2004-09-29 01:42:18.805] EngineFile extracted
[2004-09-29 01:42:18.835] EngineFile extracted
[2004-09-29 01:42:18.855] EngineFile extracted
[2004-09-29 01:42:19.386] XML_ACCESS: C:\Program Files\Eset\install - C:\DOCUME~1\Kerrie\LOCALS~1\Temp\nodtmpa\setupc.xml
[2004-09-29 01:42:19.386] SetupAddComponentDescToGlobal
[2004-09-29 01:42:19.386] Component added
[2004-09-29 01:42:19.386] Componet libraries
[2004-09-29 01:42:19.777] XML_ACCESS: C:\Program Files\Eset\install - C:\DOCUME~1\Kerrie\LOCALS~1\Temp\nodtmpb\setupc.xml
[2004-09-29 01:42:19.777] SetupAddComponentDescToGlobal
[2004-09-29 01:42:19.777] Component added
[2004-09-29 01:42:19.787] Componet libraries
[2004-09-29 01:42:20.027] XML_ACCESS: C:\Program Files\Eset\install - C:\DOCUME~1\Kerrie\LOCALS~1\Temp\nodtmpc\setupc.xml
[2004-09-29 01:42:20.027] SetupAddComponentDescToGlobal
[2004-09-29 01:42:20.027] Component added
[2004-09-29 01:42:20.027] Componet libraries
[2004-09-29 01:42:20.127] XML_ACCESS: C:\Program Files\Eset\install - C:\DOCUME~1\Kerrie\LOCALS~1\Temp\global.xml
[2004-09-29 01:42:20.137] Cmd: 0 Exelib: NOD32MOD_WINNT_ENGLISH_BASE
[2004-09-29 01:42:20.137] - krnstp.dll
[2004-09-29 01:42:20.147] - ps_upd.dll
[2004-09-29 01:42:20.147] Cmd: 0 Exelib: NOD32MOD_WINNT_ENGLISH_STANDARD
[2004-09-29 01:42:20.147] - ps_amon.dll
[2004-09-29 01:42:20.157] - ps_nod32.dll
[2004-09-29 01:42:20.157] - ps_dmon.dll
[2004-09-29 01:42:20.167] Cmd: 0 Exelib: NOD32MOD_WINNT_ENGLISH_INET
[2004-09-29 01:42:20.167] - imon.dll
[2004-09-29 01:42:20.177] - ps_nms.dll
[2004-09-29 01:42:21.399] ExeLibs: Init
[2004-09-29 01:42:21.399] Cmd: 2 Exelib: NOD32MOD_WINNT_ENGLISH_BASE
[2004-09-29 01:42:21.399] - krnstp.dll
[2004-09-29 01:42:21.409] - ps_upd.dll
[2004-09-29 01:42:21.419] Cmd: 2 Exelib: NOD32MOD_WINNT_ENGLISH_STANDARD
[2004-09-29 01:42:21.419] - ps_amon.dll
[2004-09-29 01:42:21.429] - ps_nod32.dll
[2004-09-29 01:42:21.429] - ps_dmon.dll
[2004-09-29 01:42:21.439] Cmd: 2 Exelib: NOD32MOD_WINNT_ENGLISH_INET
[2004-09-29 01:42:21.439] - imon.dll
[2004-09-29 01:42:21.449] - ps_nms.dll
[2004-09-29 01:42:21.449] ExeLibs: Load Current State
[2004-09-29 01:42:21.459] Variables Expanded
[2004-09-29 01:42:21.459] Attempt to read Admin data
[2004-09-29 01:42:21.459] XML_ACCESS: C:\Program Files\Eset\install - C:\DOCUME~1\Kerrie\LOCALS~1\Temp\global.xml
[2004-09-29 01:42:21.459] Admin xml added
[2004-09-29 01:42:40.977] Registry: root written
[2004-09-29 01:42:40.977] XML_ACCESS: C:\Program Files\Eset\install - C:\DOCUME~1\Kerrie\LOCALS~1\Temp\global.xml
[2004-09-29 01:42:41.358] SetupCopyFiles
[2004-09-29 01:42:41.368] Cmd: 3 Exelib: NOD32MOD_WINNT_ENGLISH_BASE
[2004-09-29 01:42:41.368] - krnstp.dll
[2004-09-29 01:42:41.698] - ps_upd.dll
[2004-09-29 01:42:41.889] Cmd: 3 Exelib: NOD32MOD_WINNT_ENGLISH_STANDARD
[2004-09-29 01:42:41.889] - ps_amon.dll
[2004-09-29 01:42:41.889] AMONPLG Status: Install case begin
[2004-09-29 01:42:42.650] AMONPLG Status: Install case end
[2004-09-29 01:42:42.660] - ps_nod32.dll
[2004-09-29 01:42:42.660] NOD32PLG Status: Install case begin
[2004-09-29 01:42:42.690] NOD32PLG Error: GetDesktopFolder
[2004-09-29 01:42:42.690] NOD32PLG Error: CreateLink
[2004-09-29 01:42:44.052] XML_ACCESS: C:\Program Files\Eset\install - C:\DOCUME~1\Kerrie\LOCALS~1\Temp\global.xml
[2004-09-29 01:42:44.272] Deleting directory: C:\DOCUME~1\Kerrie\LOCALS~1\Temp\NSetup\
[2004-09-29 01:42:44.292] Deleting directory: C:\DOCUME~1\Kerrie\LOCALS~1\Temp\nodtmpa\
[2004-09-29 01:42:44.312] Deleting directory: C:\DOCUME~1\Kerrie\LOCALS~1\Temp\nodtmpb\
[2004-09-29 01:42:44.332] Deleting directory: C:\DOCUME~1\Kerrie\LOCALS~1\Temp\nodtmpc\
[2004-09-29 01:42:44.342] Exitcode: 121 NOD32MOD_WINNT_ENGLISH_STANDARD

[Blackspear]

Have you tried emptying your "Temp" folder including "Offline files", uninstalling and reinstalling as I advised above...

This time install standard version, not expert...

I have experienced an install where the Temp Folder was causing the problem...

Cheers

[kblist72]

Nope.. still get 121 error.
What is the "PLG" section regarding?
I keep seeing it, regardless if I'm saving the icon to the desktop or not.

[2004-09-29 02:17:43.100] NOD32PLG Status: Install case begin
[2004-09-29 02:17:43.120] NOD32PLG Error: GetDesktopFolder
[2004-09-29 02:17:43.120] NOD32PLG Error: CreateLink


Log:
[2004-09-29 02:17:31.784] CmdLine: /test
[2004-09-29 02:17:31.794] Resource: main.dll
[2004-09-29 02:17:31.794] Is program installed?
[2004-09-29 02:17:31.794] XML_ACCESS: C:\Program Files\ESET\Install - C:\Program Files\ESET\Install\setup.xml
[2004-09-29 02:17:31.804] Registry: old settings read
[2004-09-29 02:17:31.834] global.xml created
[2004-09-29 02:17:31.834] XML_ACCESS: C:\Program Files\ESET\Install - C:\DOCUME~1\Kerrie\LOCALS~1\Temp\global.xml
[2004-09-29 02:17:31.834] XML_ACCESS: C:\Program Files\ESET\Install - C:\Program Files\ESET\Install\setup.xml
[2004-09-29 02:17:31.834] Main settings added
[2004-09-29 02:17:31.834] Engines nups
[2004-09-29 02:17:31.834] XML_ACCESS: C:\Program Files\ESET\Install - nod32.xml
[2004-09-29 02:17:31.834] InstallPath added
[2004-09-29 02:17:31.834] LogPath added
[2004-09-29 02:17:32.034] EngineFile extracted
[2004-09-29 02:17:32.064] EngineFile extracted
[2004-09-29 02:17:32.094] EngineFile extracted
[2004-09-29 02:17:32.114] EngineFile extracted
[2004-09-29 02:17:32.595] XML_ACCESS: C:\Program Files\ESET\Install - C:\DOCUME~1\Kerrie\LOCALS~1\Temp\nodtmpa\setupc.xml
[2004-09-29 02:17:32.595] SetupAddComponentDescToGlobal
[2004-09-29 02:17:32.595] Component added
[2004-09-29 02:17:32.595] Componet libraries
[2004-09-29 02:17:32.975] XML_ACCESS: C:\Program Files\ESET\Install - C:\DOCUME~1\Kerrie\LOCALS~1\Temp\nodtmpb\setupc.xml
[2004-09-29 02:17:32.975] SetupAddComponentDescToGlobal
[2004-09-29 02:17:32.975] Component added
[2004-09-29 02:17:32.975] Componet libraries
[2004-09-29 02:17:33.266] XML_ACCESS: C:\Program Files\ESET\Install - C:\DOCUME~1\Kerrie\LOCALS~1\Temp\nodtmpc\setupc.xml
[2004-09-29 02:17:33.266] SetupAddComponentDescToGlobal
[2004-09-29 02:17:33.266] Component added
[2004-09-29 02:17:33.266] Componet libraries
[2004-09-29 02:17:33.356] XML_ACCESS: C:\Program Files\ESET\Install - C:\DOCUME~1\Kerrie\LOCALS~1\Temp\global.xml
[2004-09-29 02:17:33.356] Cmd: 0 Exelib: NOD32MOD_WINNT_ENGLISH_BASE
[2004-09-29 02:17:33.356] - krnstp.dll
[2004-09-29 02:17:33.366] - ps_upd.dll
[2004-09-29 02:17:33.376] Cmd: 0 Exelib: NOD32MOD_WINNT_ENGLISH_STANDARD
[2004-09-29 02:17:33.376] - ps_amon.dll
[2004-09-29 02:17:33.386] - ps_nod32.dll
[2004-09-29 02:17:33.386] - ps_dmon.dll
[2004-09-29 02:17:33.396] Cmd: 0 Exelib: NOD32MOD_WINNT_ENGLISH_INET
[2004-09-29 02:17:33.396] - imon.dll
[2004-09-29 02:17:33.396] - ps_nms.dll
[2004-09-29 02:17:34.548] ExeLibs: Init
[2004-09-29 02:17:34.548] Cmd: 2 Exelib: NOD32MOD_WINNT_ENGLISH_BASE
[2004-09-29 02:17:34.548] - krnstp.dll
[2004-09-29 02:17:34.558] - ps_upd.dll
[2004-09-29 02:17:34.568] Cmd: 2 Exelib: NOD32MOD_WINNT_ENGLISH_STANDARD
[2004-09-29 02:17:34.568] - ps_amon.dll
[2004-09-29 02:17:34.568] - ps_nod32.dll
[2004-09-29 02:17:34.578] - ps_dmon.dll
[2004-09-29 02:17:34.588] Cmd: 2 Exelib: NOD32MOD_WINNT_ENGLISH_INET
[2004-09-29 02:17:34.588] - imon.dll
[2004-09-29 02:17:34.598] - ps_nms.dll
[2004-09-29 02:17:34.598] ExeLibs: Load Current State
[2004-09-29 02:17:34.598] Variables Expanded
[2004-09-29 02:17:34.598] Attempt to read Admin data
[2004-09-29 02:17:34.598] XML_ACCESS: C:\Program Files\ESET\Install - C:\DOCUME~1\Kerrie\LOCALS~1\Temp\global.xml
[2004-09-29 02:17:34.608] Admin xml added
[2004-09-29 02:17:41.798] Registry: root written
[2004-09-29 02:17:41.798] XML_ACCESS: C:\Program Files\ESET\Install - C:\DOCUME~1\Kerrie\LOCALS~1\Temp\global.xml
[2004-09-29 02:17:41.948] SetupCopyFiles
[2004-09-29 02:17:41.958] Cmd: 3 Exelib: NOD32MOD_WINNT_ENGLISH_BASE
[2004-09-29 02:17:41.958] - krnstp.dll
[2004-09-29 02:17:42.279] - ps_upd.dll
[2004-09-29 02:17:42.459] Cmd: 3 Exelib: NOD32MOD_WINNT_ENGLISH_STANDARD
[2004-09-29 02:17:42.459] - ps_amon.dll
[2004-09-29 02:17:42.459] AMONPLG Status: Install case begin
[2004-09-29 02:17:43.090] AMONPLG Status: Install case end
[2004-09-29 02:17:43.100] - ps_nod32.dll
[2004-09-29 02:17:43.100] NOD32PLG Status: Install case begin
[2004-09-29 02:17:43.120] NOD32PLG Error: GetDesktopFolder
[2004-09-29 02:17:43.120] NOD32PLG Error: CreateLink
[2004-09-29 02:17:44.151] XML_ACCESS: C:\Program Files\ESET\Install - C:\DOCUME~1\Kerrie\LOCALS~1\Temp\global.xml
[2004-09-29 02:17:44.382] Deleting directory: C:\DOCUME~1\Kerrie\LOCALS~1\Temp\NSetup\
[2004-09-29 02:17:44.402] Deleting directory: C:\DOCUME~1\Kerrie\LOCALS~1\Temp\nodtmpa\
[2004-09-29 02:17:44.422] Deleting directory: C:\DOCUME~1\Kerrie\LOCALS~1\Temp\nodtmpb\
[2004-09-29 02:17:44.442] Deleting directory: C:\DOCUME~1\Kerrie\LOCALS~1\Temp\nodtmpc\
[2004-09-29 02:17:44.452] Exitcode: 121 NOD32MOD_WINNT_ENGLISH_STANDARD

[Blackspear]

Do you have any other antivirus programs installed?

Are you using a registry monitor such as Tea Timer in Spybot Search and Destroy or SSM?

Cheers

[kblist72]

No to both..

The only anti-vir I have is NOD, which is no longer functional until
getting around this 121 error.

I ran Lavasoft's Adaware earlier today (new update downloaded)

I have used SpyBot in the past, but not for some time.
I'll redownload it off of zdnet and see if anything comes up.

[Blackspear]

Originally Posted by kblist72

No to both..

The only anti-vir I have is NOD, which is no longer functional until
getting around this 121 error.

I ran Lavasoft's Adaware earlier today (new update downloaded)

I have used SpyBot in the past, but not for some time.
I'll redownload it off of zdnet and see if anything comes up.

Are you installing from a Administrator Account, not as a guest account?

[kblist72]

SpyBot found 44 issues and fixed them; also immunized against 2200+ others.

The only 'active' accounts on my XP box are admin accounts. I don't think there is a way to slice/dice permissions with those, right?

[Marcos]

The problem is the NOD32 installer is not getting the directory name from the oper. system for some reason (e.g. if user profiles are stored on a server). We'll need to gather more Belarc logs to see what the systems affected have in common.

[kblist72]

My system is a stand alone one; ie, not on a network, if that is what you mean.

I have 3 admin accounts, 2 of them are primarily used.

I can try pasting an image of my Belarc data here if desired; I don't see a file upload option.

[kblist72]

On a whim, I tried the other admin account and it still gives me the error.
I need to get some sleep, but will return back in about 7 hours. (3am here)


Thanks for all the quick and elightening responses.

[Blackspear]

Does you "Temp" folder exist here, and when you look inside this folder, is it empty?

C:\Documents and Settings\Kerrie\Local Settings\Temp

Cheers

[kblist72]

It wasn't; I had the folder hidden so I didn't see it at first.

Is there an automatic way to purge this? I'm suprised that the Norton "Cleanup" didn't go there yesterday when I purged out a bunch
of things.

Will try install again.. Thanks for that tip.

[kblist72]

Expert/desktop option disabled installation ran.
Still got 121 error .

[Blackspear]

Originally Posted by kblist72

Expert/desktop option disabled installation ran.
Still got 121 error .

Have you heard back from Eset regarding the Berlac log that you sent them?

Cheers

[Blackspear]

Originally Posted by kblist72

...I'm suprised that the Norton "Cleanup" didn't go there yesterday when I purged out a bunch of things....

Did you have Norton installed?

If so, can you do a registry clean of anything that remains of it...

Cheers

[kblist72]

Nothing back yet from Eset regarding the Berlac log..

I've used norton to clean up registry problems using the "one button fix" feature.

[rumpstah]

Hi kblist72:

Do you have Norton Utilities installed?

Originally Posted by kblist72

Nothing back yet from Eset regarding the Berlac log..

I've used norton to clean up registry problems using the "one button fix" feature.

[kblist72]

Uh, Norton SystemWorks.. same thing basically I guess.
It has Norton Utilities within the suite.

[rumpstah]

That may be causing your issue since it monitors system activities.

Can you disable using msconfig? I have seen this hault software installs.

Originally Posted by kblist72

Uh, Norton SystemWorks.. same thing basically I guess.

[kblist72]

It does not appear to be resident; there is a ghost icon, but that is it.
(via msconfig)
Although, the running task list does seem to bear quite a few listings..
May have to go through and interrogate some of the entries.


Running tasks (user)
explorer.exe
taskmgr.exe
GoogleFah.exe
iexplore.exe
GWREMIND.EXE
callerid.exe
SETI@home.exe
GoogleFahCore_6...
jusched.exe
sqlmangr.exe
AIRPLUS.EXE
GoogleDCC.exe
wcescomm.exe
zlclient.exe
GhostStartTrayAp....
realsched.exe
webshots.scr

Running tasks (NETWORK SERVICE)
msdtc.exe
WISPTIS.EXE
svchost.exe
svchost.exe

Running tasks (LOCAL SERVICE)
alg.exe
svchost.exe

Running tasks (SYSTEM)
mgtgsvc.exe
tcpsvcs.exe
ServUDaemon.exe
nvsvc32.exe
NPROTECT.EXE
sqlservr.exe
mdm.exe
inetinfo.exe
GHOSTS~2.EXE
SAgent2.exe
spoolsv.exe
svchost.exe
mqsvc.exe
svchost.exe
lsass.exe
services.exe
winlogon.exe
csrss.exe
smss.exe
vsmon.exe
NOPDB.EXE
snmp.exe
System
System Idle Process