spyware blaster / HP RecordNow

First I need you to know that I am not that great on technical computer terminology, or any technology for that matter.
I downloaded Spyware Blaster 2.6 three days ago. Downloaded it and loved it. However I still had a few issues that I needed to take care of (spyware ), I thought it was spyware that was driving my CPU to 100% and then shutting my system down. So I finally took the time to "HighJack This" scanned (1st I rebooted ), found the items that were (I thought and another tech thought) were the problems, and then "fix it". Now that I have (or hope) all the spyware cleaned out and no detectable viruses, I tried to turn spyware blaster back on. And what I get is, it tries to open HP RecordNow. It says: The feature you are trying to use is on a network resource and unavailable.
It also has a dropbox that gives you a choice between c:\hp\tmp\src\ or 1.
The worst of it, I can't turn on Spyware Blaster and my CPU is still at 100%. In which it will probably shut down anytime now.

 

Cna anyone give me an idea of what may be going on

I would be most grateful for any suggestions or ideas..

 

Hi DenaLuu,

Would you mind posting your HijackThis log?
Maybe we can spot something you missed.

Regards,

Pieter

 

Thank you sooo much, any insight would be most helpful. I am in such a stump...

Logfile of HijackThis v1.97.7
Scan saved at 6:27:17 PM, on 2/10/2004
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\drivers\dcfssvc.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\mcafee.com\VSO\mcshield.exe
C:\WINDOWS\Explorer.EXE
C:\windows\system\hpsysdrv.exe
C:\HP\KBD\KBD.EXE
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\mcafee.com\Agent\mcagent.exe
C:\Program Files\mcafee.com\Agent\mcupdate.exe
C:\WINDOWS\System32\qttask.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\printray.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\PROGRA~1\LEXMAR~1\ACMonitor_X83.exe
C:\PROGRA~1\LEXMAR~1\AcBtnMgr_X83.exe
C:\Program Files\Kodak\KODAK Picture Transfer Software\pts.exe
C:\Program Files\MSN\MSNCoreFiles\msn.exe
C:\Program Files\MSN\MSNIA\msniasvc.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
c:\Program Files\Microsoft Money\System\urlmap.exe
C:\Documents and Settings\Owner\Desktop\New Folder\HijackThis.exe
C:\Program Files\MSN\MSNCoreFiles\dw15.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.1:9022
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: Freedom BHO - {56071E0D-C61B-11D3-B41C-00E02927A304} - C:\Program Files\Zero Knowledge\Freedom\FreeBHOR.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - c:\Program Files\Microsoft Money\System\mnyviewer.dll
O3 - Toolbar: &Zero-Knowledge Freedom - {FA91B828-F937-4568-82C1-843627E63ED7} - C:\Program Files\Zero Knowledge\Freedom\BandObjs.dll
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [S3TRAY2] S3tray2.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [VirusScan Online] C:\Program Files\mcafee.com\VSO\mcvsshld.exe
O4 - HKLM\..\Run: [MCAgentExe] C:\Program Files\mcafee.com\Agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\Program Files\mcafee.com\Agent\mcupdate.exe /embedding
O4 - HKLM\..\Run: [checktime] c:\program files\HPSelect\Frontend\ct.exe
O4 - HKLM\..\Run: [QuickTime Task] C:\WINDOWS\System32\qttask.exe
O4 - HKLM\..\Run: [PrinTray] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\printray.exe
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [Lexmark X83 Button Monitor] C:\PROGRA~1\LEXMAR~1\ACMonitor_X83.exe
O4 - HKLM\..\Run: [Lexmark X83 Button Manager] C:\PROGRA~1\LEXMAR~1\AcBtnMgr_X83.exe
O4 - HKCU\..\Run: [Microsoft Works Update Detection] c:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKCU\..\Run: [Zero Knowledge Freedom] C:\Program Files\Zero Knowledge\Freedom\Freedom.exe
O4 - Global Startup: KODAK Picture Transfer Software.lnk = ?
O9 - Extra button: MktBrowser (HKLM)
O9 - Extra 'Tools' menuitem: MarketBrowser (HKLM)
O9 - Extra button: AIM (HKLM)
O9 - Extra button: Related (HKLM)
O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
O9 - Extra button: MoneySide (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Windows Messenger (HKLM)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: Yahoo! Chinese Checkers - http://download.games.yahoo.com/games/clients/y/cct0_x.cab
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab
O16 - DPF: {0C568603-D79D-11D2-87A7-00C04FF158BB} (BrowseFolderPopup Class) - http://download.mcafee.com/molbin/Shared/MGBrwFld.cab
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://active.macromedia.com/director/cabs/sw.cab
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab
O16 - DPF: {70BA88C8-DAE8-4CE9-92BB-979C4A75F53B} (GSDACtl Class) - http://launch.gamespyarcade.com/software/launch/alaunch.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/d2c89f68a1bb5a/housecall.antivirus.com/housecall/xscan53.cab
O16 - DPF: {7D1E9C49-BD6A-11D3-87A8-009027A35D73} (Yahoo! Audio UI1) - http://chat.yahoo.com/cab/yacsui.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?37862.9705555556
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab

 

Hi DenaLuu,

Check the items listed below in HijackThis, close all windows except HijackThis and click Fix checked:

O9 - Extra button: MktBrowser (HKLM)
O9 - Extra 'Tools' menuitem: MarketBrowser (HKLM)

Then reboot and see if you can find the SpywareBlaster.exe
Most likely in C:\Program Files\SpywareBlaster\spywareblaster.exe

Doubleclick it and let us know what happens then.

Regards,

Pieter

 

Sorry it took so long to reply back. I eliminated the two that you recommended. And still my CPU is running at 100% and I also removed all spyblaster files and redownloaded, and it still link its self to HP RecordNow. It says the say thing as above. Also ran another virus scan and nothing detected. Ugh..... I am as a complete loss now.. Thank you for all your help. I dont know what I would do without these forums...
Here is another Hijackthis log just in case you spot something else that I may have missed.
Thanks,
Denaluu

Logfile of HijackThis v1.97.7
Scan saved at 8:01:38 PM, on 2/12/2004
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\drivers\dcfssvc.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\mcafee.com\VSO\mcshield.exe
C:\WINDOWS\Explorer.EXE
C:\windows\system\hpsysdrv.exe
C:\HP\KBD\KBD.EXE
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\mcafee.com\Agent\mcagent.exe
C:\Program Files\mcafee.com\Agent\mcupdate.exe
C:\WINDOWS\System32\qttask.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\printray.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\PROGRA~1\LEXMAR~1\ACMonitor_X83.exe
C:\PROGRA~1\LEXMAR~1\AcBtnMgr_X83.exe
C:\WINDOWS\wt\updater\wcmdmgr.exe
C:\Program Files\Kodak\KODAK Picture Transfer Software\pts.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\AIM95\aim.exe
C:\Program Files\MSN\MSNCoreFiles\msn.exe
C:\Program Files\MSN\MSNIA\msniasvc.exe
c:\Program Files\Microsoft Money\System\urlmap.exe
C:\Documents and Settings\Owner\Desktop\New Folder\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.1:9022
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: Freedom BHO - {56071E0D-C61B-11D3-B41C-00E02927A304} - C:\Program Files\Zero Knowledge\Freedom\FreeBHOR.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - c:\Program Files\Microsoft Money\System\mnyviewer.dll
O3 - Toolbar: &Zero-Knowledge Freedom - {FA91B828-F937-4568-82C1-843627E63ED7} - C:\Program Files\Zero Knowledge\Freedom\BandObjs.dll
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [S3TRAY2] S3tray2.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [VirusScan Online] C:\Program Files\mcafee.com\VSO\mcvsshld.exe
O4 - HKLM\..\Run: [MCAgentExe] C:\Program Files\mcafee.com\Agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\Program Files\mcafee.com\Agent\mcupdate.exe /embedding
O4 - HKLM\..\Run: [checktime] c:\program files\HPSelect\Frontend\ct.exe
O4 - HKLM\..\Run: [QuickTime Task] C:\WINDOWS\System32\qttask.exe
O4 - HKLM\..\Run: [PrinTray] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\printray.exe
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [Lexmark X83 Button Monitor] C:\PROGRA~1\LEXMAR~1\ACMonitor_X83.exe
O4 - HKLM\..\Run: [Lexmark X83 Button Manager] C:\PROGRA~1\LEXMAR~1\AcBtnMgr_X83.exe
O4 - HKLM\..\Run: [wcmdmgr] C:\WINDOWS\wt\updater\wcmdmgrl.exe -launch
O4 - HKCU\..\Run: [Microsoft Works Update Detection] c:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKCU\..\Run: [Zero Knowledge Freedom] C:\Program Files\Zero Knowledge\Freedom\Freedom.exe
O4 - Global Startup: KODAK Picture Transfer Software.lnk = ?
O9 - Extra button: AIM (HKLM)
O9 - Extra button: Related (HKLM)
O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
O9 - Extra button: MoneySide (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Windows Messenger (HKLM)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: Yahoo! Chinese Checkers - http://download.games.yahoo.com/games/clients/y/cct0_x.cab
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab
O16 - DPF: {0C568603-D79D-11D2-87A7-00C04FF158BB} (BrowseFolderPopup Class) - http://download.mcafee.com/molbin/Shared/MGBrwFld.cab
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://active.macromedia.com/director/cabs/sw.cab
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab
O16 - DPF: {65E7DB1D-0101-4100-BD66-C5C78C917F93} (WTDMMPVersion Class) - http://install.wildtangent.com/bgn/partners/aolim/install.cab
O16 - DPF: {70BA88C8-DAE8-4CE9-92BB-979C4A75F53B} (GSDACtl Class) - http://launch.gamespyarcade.com/software/launch/alaunch.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/d2c89f68a1bb5a/housecall.antivirus.com/housecall/xscan53.cab
O16 - DPF: {7D1E9C49-BD6A-11D3-87A8-009027A35D73} (Yahoo! Audio UI1) - http://chat.yahoo.com/cab/yacsui.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?37862.9705555556
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{D2DA4A13-3261-47A7-A2E6-214ED2EA88FD}: NameServer = 205.171.3.65 205.171.16.251

 

Hi DenaLuu,

Can you tell us which process is using up most of the CPU ?
You should also install (at least) SP1 for IE since that will replace a lot of system files and may help to cure your problem.

Regards,

Pieter

 

Shoot this is aggravating, I had just finished typing all this information, them bam it shuts down.
I downloaded SP1 last year. After I updated in Sept., one of the hotfix (SP1) would run my internet speed at 115kpbs, then it would shut down. So I went on the Microsoft forum and questioned this, someone mentioned it was one of the hotfixes, that I should remove this paticular hotfix ( I cant remember the Q#). Which I did and everything went back to normal. In Novemeber I read that they updated SP1, that they fixed a few glitches. So I redownloaded it (hoping this was fixed), and it did the same thing. I then removed it (or at least the portion that will allow me to, without the saying it would alter these programs). Now I have a ton of hotfixes (SP1) on my add/remove programs, that are duplicated from the first time I downloaded it. I thought it would only download the portions that I needed on my system. Wrong... I was going to remove them all and then start over, but it says that if I remove these programs that it will alter what I have now. So I am not sure what to do here.. Does this make any sense, I sure hope so.

As for my CPU, it goes back and forth from explorer.exe and system idol. It mainly shuts down when explorer.exe is running high.
I guess you should know that I have a HP w/ XP, 1.3 GHz, 256 SDRAM memory, 40.0GB.

Thanks once again and many more, you are a blessing.............

 

Hi DenaLuu,

Could you copy and paste the text in bold into your IE addressbar and post the results that get displayed:
javascript:navigator.userAgent

Regards,

Pieter

 

Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; MSN 9.0; MSNbQ001; MSNmen-us; MSNcIA; MPLUS)

Is this what you are looking for?

 

Hi DenaLuu,

That is what I was looking for, yes. Not what I feared to find.

Check the following items in HijackThis.
Close all windows except HijackThis and click Fix checked:
O2 - BHO: Freedom BHO - {56071E0D-C61B-11D3-B41C-00E02927A304} - C:\Program Files\Zero Knowledge\Freedom\FreeBHOR.dll

O3 - Toolbar: &Zero-Knowledge Freedom - {FA91B828-F937-4568-82C1-843627E63ED7} - C:\Program Files\Zero Knowledge\Freedom\BandObjs.dll

O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe

O4 - HKLM\..\Run: [QuickTime Task] C:\WINDOWS\System32\qttask.exe

O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe

O4 - HKLM\..\Run: [wcmdmgr] C:\WINDOWS\wt\updater\wcmdmgrl.exe -launch
O4 - HKCU\..\Run: [Microsoft Works Update Detection] c:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKCU\..\Run: [Zero Knowledge Freedom] C:\Program Files\Zero Knowledge\Freedom\Freedom.exe
O4 - Global Startup: KODAK Picture Transfer Software.lnk = ?

O16 - DPF: {65E7DB1D-0101-4100-BD66-C5C78C917F93} (WTDMMPVersion Class) - http://install.wildtangent.com/bgn/partners/aolim/install.cab

Then reboot and let us know if that is a big improvement.

Regards,

Pieter

 

Done... explorer.exe is still running high (71). ...

Any ideas on what I can do about SP1?

Also I removed spyblaster and all the files. Before I try and download it again is their anything I can do in order for it not to go to HP RecordNow?

Thanks Pieter

Dena

 

Oh ya, here is ano more hijack this log, just to verify that its all good now.

Logfile of HijackThis v1.97.7
Scan saved at 9:57:29 AM, on 2/15/2004
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\drivers\dcfssvc.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\mcafee.com\VSO\mcshield.exe
C:\WINDOWS\Explorer.EXE
C:\windows\system\hpsysdrv.exe
C:\HP\KBD\KBD.EXE
C:\WINDOWS\System32\hkcmd.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\printray.exe
C:\PROGRA~1\LEXMAR~1\ACMonitor_X83.exe
C:\PROGRA~1\LEXMAR~1\AcBtnMgr_X83.exe
c:\Program Files\Microsoft Money\System\urlmap.exe
C:\Documents and Settings\Owner\Desktop\New Folder\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.1:6711
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - c:\Program Files\Microsoft Money\System\mnyviewer.dll
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [S3TRAY2] S3tray2.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [VirusScan Online] C:\Program Files\mcafee.com\VSO\mcvsshld.exe
O4 - HKLM\..\Run: [MCAgentExe] C:\Program Files\mcafee.com\Agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\Program Files\mcafee.com\Agent\mcupdate.exe /embedding
O4 - HKLM\..\Run: [checktime] c:\program files\HPSelect\Frontend\ct.exe
O4 - HKLM\..\Run: [PrinTray] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\printray.exe
O4 - HKLM\..\Run: [Lexmark X83 Button Monitor] C:\PROGRA~1\LEXMAR~1\ACMonitor_X83.exe
O4 - HKLM\..\Run: [Lexmark X83 Button Manager] C:\PROGRA~1\LEXMAR~1\AcBtnMgr_X83.exe
O9 - Extra button: AIM (HKLM)
O9 - Extra button: Related (HKLM)
O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
O9 - Extra button: MoneySide (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Windows Messenger (HKLM)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: Yahoo! Chinese Checkers - http://download.games.yahoo.com/games/clients/y/cct0_x.cab
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab
O16 - DPF: {0C568603-D79D-11D2-87A7-00C04FF158BB} (BrowseFolderPopup Class) - http://download.mcafee.com/molbin/Shared/MGBrwFld.cab
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://active.macromedia.com/director/cabs/sw.cab
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab
O16 - DPF: {70BA88C8-DAE8-4CE9-92BB-979C4A75F53B} (GSDACtl Class) - http://launch.gamespyarcade.com/software/launch/alaunch.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/d2c89f68a1bb5a/housecall.antivirus.com/housecall/xscan53.cab
O16 - DPF: {7D1E9C49-BD6A-11D3-87A8-009027A35D73} (Yahoo! Audio UI1) - http://chat.yahoo.com/cab/yacsui.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?37862.9705555556
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab

 

Hi DenaLuu,

While you are logged on as an administrator, click Start, and then click Run.
In the Open box, type regedit, and then click OK.
Navigate to this key:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{89820200-ECBD-11cf-8B85-00AA005B4383}
right-click the IsInstalled (REG_DWORD) value, and then click Modify.

Quit Registry Editor, and then install Internet Explorer 6 following these instructions:

http://www.broomeman.com/support/wsiedown.html

That should solve that problem.

Regards,

Pieter

 

Pieter,

1st I went into HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{89820200-ECBD-11cf-8B85-00AA005B4383} then I right-clicked the IsInstalled (REG_DWORD) value, and then click Modify. When I click on modify, a screen popped up asking me the value. It was set as 1, is that correct?

I also installed ie1setup.exe. Without any problems... YAYAYAYAAAA. Does that cover me completely for SP1?
But my CPU is still at 100%, explorer.exe still running around 72.

Thank you many times over,
Dena

 

Hi DenaLuu,

I forgot to add that the value for IsInstalled had to be set to 0.

Sorry about that

Could you post a new log, so I can see if you were successfull?

Regards,

Pieter

 

Pieter,

I changed the value to 0.

Then I rebooted my computer so I can have an accurate hijackthis log. When my system can up I received a message that Internet Explorer 6 has been removed. Do you want to remove the files? I clicked no. Do you have any idea why it would do that? and what I can do to prevent this from happening again?

Here is a recent hijack log..
Logfile of HijackThis v1.97.7
Scan saved at 5:54:51 PM, on 2/18/2004
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\drivers\dcfssvc.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\mcafee.com\VSO\mcshield.exe
C:\WINDOWS\Explorer.EXE
C:\windows\system\hpsysdrv.exe
C:\HP\KBD\KBD.EXE
C:\WINDOWS\System32\hkcmd.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\printray.exe
C:\PROGRA~1\LEXMAR~1\ACMonitor_X83.exe
C:\PROGRA~1\LEXMAR~1\AcBtnMgr_X83.exe
c:\Program Files\Microsoft Money\System\urlmap.exe
C:\Documents and Settings\Owner\Desktop\New Folder\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.1:9022
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - c:\Program Files\Microsoft Money\System\mnyviewer.dll
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [S3TRAY2] S3tray2.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [VirusScan Online] C:\Program Files\mcafee.com\VSO\mcvsshld.exe
O4 - HKLM\..\Run: [MCAgentExe] C:\Program Files\mcafee.com\Agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\Program Files\mcafee.com\Agent\mcupdate.exe /embedding
O4 - HKLM\..\Run: [checktime] c:\program files\HPSelect\Frontend\ct.exe
O4 - HKLM\..\Run: [PrinTray] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\printray.exe
O4 - HKLM\..\Run: [Lexmark X83 Button Monitor] C:\PROGRA~1\LEXMAR~1\ACMonitor_X83.exe
O4 - HKLM\..\Run: [Lexmark X83 Button Manager] C:\PROGRA~1\LEXMAR~1\AcBtnMgr_X83.exe
O4 - HKCU\..\Run: [Microsoft Works Update Detection] c:\Program Files\Microsoft Works\WkDetect.exe
O9 - Extra button: AIM (HKLM)
O9 - Extra button: Related (HKLM)
O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
O9 - Extra button: MoneySide (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Windows Messenger (HKLM)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: Yahoo! Chinese Checkers - http://download.games.yahoo.com/games/clients/y/cct0_x.cab
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab
O16 - DPF: {0C568603-D79D-11D2-87A7-00C04FF158BB} (BrowseFolderPopup Class) - http://download.mcafee.com/molbin/Shared/MGBrwFld.cab
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://active.macromedia.com/director/cabs/sw.cab
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab
O16 - DPF: {70BA88C8-DAE8-4CE9-92BB-979C4A75F53B} (GSDACtl Class) - http://launch.gamespyarcade.com/software/launch/alaunch.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/d2c89f68a1bb5a/housecall.antivirus.com/housecall/xscan53.cab
O16 - DPF: {7D1E9C49-BD6A-11D3-87A8-009027A35D73} (Yahoo! Audio UI1) - http://chat.yahoo.com/cab/yacsui.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?37862.9705555556
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab


Have a great evening..
Thank you,
Dena

 

One more thing I forgot to mention, I am still unable to open Spyblaster. It still opens up as HP RecordNow. I had uninstalled, cleaned all files, scan disk, defrag prior to reinstalling.

Best Regards,
Dena

 

Hi DenaLuu,

Could you describe exactly what you did with SP1, because it still is not installed properly. Since I have a feeling it is (at least a big) part of your problem, I would like to see that resolved first.

Regards,

Pieter

 

How about now??

Logfile of HijackThis v1.97.7
Scan saved at 9:17:24 PM, on 2/19/2004
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\drivers\dcfssvc.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\mcafee.com\VSO\mcshield.exe
C:\WINDOWS\Explorer.EXE
C:\windows\system\hpsysdrv.exe
C:\HP\KBD\KBD.EXE
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\mcafee.com\Agent\mcagent.exe
C:\Program Files\mcafee.com\Agent\mcupdate.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\printray.exe
C:\PROGRA~1\LEXMAR~1\ACMonitor_X83.exe
C:\PROGRA~1\LEXMAR~1\AcBtnMgr_X83.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\WINDOWS\SYSTEM32\spider.exe
c:\Program Files\Microsoft Money\System\urlmap.exe
C:\Documents and Settings\Owner\Desktop\New Folder\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.1:9022
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - c:\Program Files\Microsoft Money\System\mnyviewer.dll
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [S3TRAY2] S3tray2.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [VirusScan Online] C:\Program Files\mcafee.com\VSO\mcvsshld.exe
O4 - HKLM\..\Run: [MCAgentExe] C:\Program Files\mcafee.com\Agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\Program Files\mcafee.com\Agent\mcupdate.exe /embedding
O4 - HKLM\..\Run: [checktime] c:\program files\HPSelect\Frontend\ct.exe
O4 - HKLM\..\Run: [PrinTray] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\printray.exe
O4 - HKLM\..\Run: [Lexmark X83 Button Monitor] C:\PROGRA~1\LEXMAR~1\ACMonitor_X83.exe
O4 - HKLM\..\Run: [Lexmark X83 Button Manager] C:\PROGRA~1\LEXMAR~1\AcBtnMgr_X83.exe
O4 - HKCU\..\Run: [Microsoft Works Update Detection] c:\Program Files\Microsoft Works\WkDetect.exe
O9 - Extra button: AIM (HKLM)
O9 - Extra button: Related (HKLM)
O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
O9 - Extra button: MoneySide (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Windows Messenger (HKLM)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: Yahoo! Chinese Checkers - http://download.games.yahoo.com/games/clients/y/cct0_x.cab
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab
O16 - DPF: {0C568603-D79D-11D2-87A7-00C04FF158BB} (BrowseFolderPopup Class) - http://download.mcafee.com/molbin/Shared/MGBrwFld.cab
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://active.macromedia.com/director/cabs/sw.cab
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) -

Thank you for everything, I am about ready to give up...........
I went ahead and downloaded it again, hopefully you will see it.

Have a great evening,
Dena

 

Downloading alone is not enough. Did you follow the instructions at the broomeman site?

MSIE: Internet Explorer v6.00 SP1 (6.00.2600.0000)

The strange thing is, it says SP1 but the version number is stuck at 0000 where SP one has 1106

When you click Help > About in IE, does it show SP1 there?

Regards,

Pieter

 

Is it just me, or has no one noticed the ever changing R1 Proxy statement? I have noticed a similiar pattern of activity on my own machine but have not been able to figure it out.

For example, does SpyGuard mormally use localhost:1189 as the address for updates? I've noticed that recently alot of localhostort traffic. Just chasing leads......

Thanks

 

The version I downloaded is 6.0.2800.1106, at least thats what is says when I look into the properties.

I followed the instructions to the T. The only problem that I had is I added the recommended folder and I wasnt accurate on the folder name the first time around. Once I corrected the folder name their were no more issues, it went exactly as the websites notes.

As for your question: When you click Help > About in IE, does it show SP1 there? I am not sure where you are speaking of. Everything I tried I am unable to locate anything that will show me this. I did go into Windows Update last night to see if it still says that I need this critical update or service pack and it still says that I do. I hope this answers your question.
As I was typing this I thought I am going to double check what Window Update says now, well it no longer says that I need that service pack, so I am assuming that its is there?

But CPU is still at 100% ( explorer.exe).
Also any thoughts on Spyware Blaster?

Regards,
Dena

 

Would it be possible for you to uninstall and then reinstall the HP RecordNow software? (i.e. Do you have a CD for it, or can you download it from the HP site?)

That might fix the conflict.

Best regards,

-Javacool

 

HP RecordNow came standard, I dont have a CD. But I am going to do some investigating on this, didnt even think about that...

Thanks to you all,
Dena