Hi FanJ, Thanks - this was a caching issue. Should now be fixed going forwards. :thumb:
Have you followed the link titled "SpywareBlaster AutoUpdate license issues" at the bottom of this page: https://www.brightfort.com/support.html ?...
SpywareBlaster performs a number of checks to determine if Microsoft Edge (or components or references) are still installed. Since Microsoft Edge...
Hi swb108, We've done a bunch of testing and have been unable to reproduce this issue. As you noted, clearly something has changed on your...
Hi swb108, The behavior you are describing makes me suspicious that an anti-virus or other security tool on your system may have had an update...
Hi, Please try verifying again, and let us know if you encounter any further issues. Thank you!
gwt, Please try the following: 1. First, make sure Microsoft Edge is completely closed. (There are some new features that might cause it to run...
Hi, For questions or information regarding options for your business, please reach out through the Contact form here:...
Hi Scott, If you haven't yet managed to submit a support ticket, and you are still experiencing this issue, please feel free to respond to the PM...
Are you running 64-bit or 32-bit Windows 10? Also, please keep in mind that you must create a registry key named "Brave" under:...
Hi j80r59m, Sounds like something has changed, so we'll need some more information to try to track down the cause. 1. What other security /...
Yes, you should be able to reinstall SpywareBlaster without issues. Unfortunately, from time to time, various anti-virus installers like to flag...
Hi JLJ, Did it stop working around the time either Avast, Comodo, or Windows itself installed an update? My first question is if either Avast or...
Apologies for the misunderstanding. I meant the two protection options: "Cookie Protection" and "Script Protection" (Not all of the items under...
Hi WhiteKenny, That's a bit odd that it's not detecting Brave on that one system. However, there is a workaround to force SpywareBlaster to...
Apologies for the delayed reply. It's a bit of a complicated answer. Some of SpywareBlaster's protection is system / global in nature. Some is...
Hi, For future reference regarding license issues, the fastest route is opening a support ticket. (See under "Pro Support" here:...
Hi, Can you please try to uncheck all of the Google Chrome protection options, and then re-check them? What other browser protections do you...
(Moved this to a separate topic for clarity.) What version of Windows are you on? Do you have User Account Control disabled? (SpywareBlaster is...
So to respond to this point-by-point: - SpywareBlaster does not cause system crashes, nor does it cause browser crashes. (In fact, the process...
Hi AAQQ101, I'm afraid I can't find a support ticket that matches a description of your problem - are you sure you opened one? I've sent you a...
You may be able to utilize a policy to set the DNS-over-HTTPS setting and get the best of both worlds. Please see:...
The "managed by your organization" message signifies that the policies are in place that help block unwanted cookies / scripts / crypto-mining /...
Hi, I believe I have fixed this issue for you - please feel free to send me a PM if not (with details like the email address you used when ordering).
I've sent you a PM via these forums. We'll get this fixed up for you. :)
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