Wilders Security Forums  

Go Back   Wilders Security Forums > Security Software > other anti-malware software
User Name
Password
Register FAQ Members List Calendar Search Today's Posts Mark Forums Read

 
 
Thread Tools Search this Thread
  #1  
Old March 10th, 2007, 11:27 PM
EASTER.2010
 
Posts: n/a
Default Inadvertantly deleted the SUPERAntiSpyware folder ?

Well in haste i inadvertantly deleted the SAS folder before realizing it needs the uninstall log to remove the program so i'm in a quagmire now. I tried to trace down every file possible including the drivers but now i still can't even install ANY vesion of SAS untill i find the files that have the installer in limbo.

PROBLEM SOLVED!

Last edited by EASTER.2010 : March 14th, 2007 at 07:22 AM.
  #2  
Old March 11th, 2007, 09:11 AM
fcukdat's Avatar
fcukdat fcukdat is offline
Malware Researcher
 
Join Date: Feb 2005
Location: England,UK
Posts: 566
Default Re: SUPERAntiSpyware new version 3.6.1000

Joe have you tried maunally deleting all files in safe mode then going through your registry with regseeker and delete all *SAS* stuff(search known SAS related values).Finally go looking for *installer/uninstall MSI info and locate the sas only values and delete.

This manual hacking has worked for me in the past when ripping out Beta software or corrupted installs but agread it is a time consuming PITA
__________________
Ade Gill
Malwarebytes Researcher
  #3  
Old March 11th, 2007, 10:20 AM
screamer's Avatar
screamer screamer is offline
Frequent Poster
 
Join Date: Apr 2006
Location: Big Apple USA
Posts: 921
Default Re: SUPERAntiSpyware new version 3.6.1000

Quote:
Originally Posted by EASTER.2010

I am a big proponant on registry cleaning programs and i lay odds one of those in "aggresive mode" likely wiped the uninstall log.

Thanks

EASTER, can you peruse the logs from your registry cleaner? If not, and you are fairly certain when this occurred, would it pay to re-install the cleaned / deleted values. I had a simillar issue w/ MS Outlook while using RegCure. I re-installed the deleted values and Outlook rose from the dead.

I'm sure you've thought of this, but in case you didn't...

...screamer
__________________
Cisco 851 + DIR-655 as Firewall NOD32 4.0.424.0 MalwareDefender2.1.0
Life Savers - FD-ISR & ShadowProtect

XPS 600, Pentium D "950" 3.4Ghz, 2GB Ram, 1 TB Seagate Barracuda + 2 160GB Seagate HDD, Dual nVidia GeForce 7800GTX
  #4  
Old March 11th, 2007, 11:02 AM
EASTER.2010
 
Posts: n/a
Default Re: Inadvertantly deleted the SUPERAntiSpyware folder ?

Quote:
I'm sure you've thought of this, but in case you didn't...

Thanks, yes i went back over all my reg cleaner backups but since i deleted the folder w/contents i suspect there was something there which is required for a clean uninstall.

I'll try to dig out some old uninstall programs that claim to pull all remnants from any software program and see how that fairs.

I done some blunders before but this one was a good one.
  #5  
Old March 11th, 2007, 09:18 PM
EASTER.2010
 
Posts: n/a
Default Re: Inadvertantly deleted the SUPERAntiSpyware folder ?

SOLVED!

Everything is restored as before now.
  #6  
Old March 11th, 2007, 09:35 PM
EASTER.2010
 
Posts: n/a
Default Re: SUPERAntiSpyware new version 3.6.1000

Previous problem resolved. Thanks for suggestions.
  #7  
Old March 12th, 2007, 06:45 AM
Rilla927's Avatar
Rilla927 Rilla927 is offline
Frequent Poster
 
Join Date: May 2005
Location: Brook Park, OH
Posts: 905
Default Re: SUPERAntiSpyware new version 3.6.1000

Quote:
Originally Posted by EASTER.2010
If i don't get to the bottom of this soon i'll never be able to install SAS again unless i resort to a brand new install

Like i said before and continues to be true, i have more problems with authentic programs than i ever did with malware/rootkits. One misstep or change can make for incredible difficulty and loss of time.

This sounds like me to the tee I thought I was a lone.

I'm sorry to hear about your dilemma and glad you got it straightend out.
__________________
~Rilla927~
  #8  
Old March 12th, 2007, 02:32 PM
fcukdat's Avatar
fcukdat fcukdat is offline
Malware Researcher
 
Join Date: Feb 2005
Location: England,UK
Posts: 566
Default Re: Inadvertantly deleted the SUPERAntiSpyware folder ?

Quote:
Originally Posted by EASTER.2010
SOLVED!

Everything is restored as before now.


Heh,happy to assist
__________________
Ade Gill
Malwarebytes Researcher
  #9  
Old March 12th, 2007, 06:56 PM
EliteKiller's Avatar
EliteKiller EliteKiller is offline
Very Frequent Poster
 
Join Date: Jan 2007
Location: TX
Posts: 1,064
Default Re: Inadvertantly deleted the SUPERAntiSpyware folder ?

Is it possible to share the "fix" in case others have a similar problem and use the Search feature?
  #10  
Old March 12th, 2007, 07:41 PM
pugmug's Avatar
pugmug pugmug is offline
Frequent Poster
 
Join Date: Oct 2006
Posts: 413
Default Re: Inadvertantly deleted the SUPERAntiSpyware folder ?

You test without full backups?
  #11  
Old March 12th, 2007, 07:45 PM
jim28277 jim28277 is offline
Regular Poster
 
Join Date: Apr 2005
Location: Charlotte, NC
Posts: 64
Default Re: Inadvertantly deleted the SUPERAntiSpyware folder ?

Sorry to hear about your bad luck. Have you ever considered an imaging program. Acronis True Image has saved my bacon (and my hard drive) on a number of occasions. Cheers Jim
__________________
Regards Jim
  #12  
Old March 12th, 2007, 08:05 PM
trjam's Avatar
trjam trjam is online now
Incredibly Massive Poster
 
Join Date: Aug 2006
Location: North Carolina USA
Posts: 6,481
Default Re: Inadvertantly deleted the SUPERAntiSpyware folder ?

I did this once and went to the SAS forum and stated my case. Within minutes Nick sent me the fix. I would suggest that approach first instead of trying to do it yourself. SAS has some deep roots and you want to get it right.
  #13  
Old March 13th, 2007, 06:05 AM
Antarctica's Avatar
Antarctica Antarctica is offline
Very Frequent Poster
 
Join Date: Feb 2003
Posts: 1,208
Default Re: SUPERAntiSpyware new version 3.6.1000

Quote:
Originally Posted by EASTER.2010
SUPERAntiSpy issue is returned, please see PM, Thanks.

Easter.2010, what issue is that?
Thanks
__________________
One for all/All for one
  #14  
Old March 13th, 2007, 07:04 AM
EASTER.2010
 
Posts: n/a
Default Re: SUPERAntiSpyware new version 3.6.1000

Previous SAS version requires the source
WISCDDCBBF1270346BC938BBCC81A1EEAAA_3_4_0_1000.MSI in order to uninstall and looks like either the reg cleaner or a virus i run (without PowerShadow) (My Bad) removed it right after i just got things sorted out.
I would be eternally grateful if you could forward what i assume would be a newer series of sets so i can finally uninstall the old without receiving the complaint for needing that source.

Usually it's a TypeLib/Enum or other several digit number code that makes it an issue.

Thanks
  #15  
Old March 13th, 2007, 02:50 PM
fcukdat's Avatar
fcukdat fcukdat is offline
Malware Researcher
 
Join Date: Feb 2005
Location: England,UK
Posts: 566
Default Re: Inadvertantly deleted the SUPERAntiSpyware folder ?

Quote:
Originally Posted by EliteKiller
Is it possible to share the "fix" in case others have a similar problem and use the Search feature?

Hmm well its a case of manually hacking out the SAS MSI package with that its not something that can be easily explained unless someone has extensive knowledge of the registry and location of MSI installers.So with that i will have to refrain incase someone deletes the wrong key/value and then cries bad advice given

Joe.....D'oh!!!

I wanna go bot hunting....PM will be with you shortly
__________________
Ade Gill
Malwarebytes Researcher
  #16  
Old March 13th, 2007, 03:11 PM
Ocky's Avatar
Ocky Ocky is offline
Very Frequent Poster
 
Join Date: May 2006
Location: George, S.Africa
Posts: 1,379
Default Re: Inadvertantly deleted the SUPERAntiSpyware folder ?

Maybe if you have Windows Support Tools installed, open cmd prompt, and type msicuu.exe. Then provided the SAS entry is still listed, remove it.
  #17  
Old March 14th, 2007, 01:24 AM
EASTER.2010
 
Posts: n/a
Default Re: SUPERAntiSpyware new version 3.6.1000

PROBLEM REMOVED!

Spent too much time trying to uninstall so all i did was INSTALL to the alternate drive and transfer it all to the main XP and everything is returned to notmal again. wHEW!!

Last edited by EASTER.2010 : March 14th, 2007 at 07:14 AM.
  #18  
Old March 14th, 2007, 11:29 AM
SUPERAntiSpy SUPERAntiSpy is offline
Developer
 
Join Date: Mar 2006
Posts: 829
Default Re: SUPERAntiSpyware new version 3.6.1000

Quote:
Originally Posted by EASTER.2010
PROBLEM REMOVED!

Spent too much time trying to uninstall so all i did was INSTALL to the alternate drive and transfer it all to the main XP and everything is returned to notmal again. wHEW!!

Glad to hear the problem was solved - I was going to have you run our diagnostic to see if I could spot the problem for you - in the future let the auto-updater do it's work, or uninstall via the Control Panel Add/Remove so our uninstaller can do it's work Glad you are back to running SAS
__________________
Nick Skrepetos
SUPERAntiSpyware.com
http://www.superantispyware.com
  #19  
Old March 14th, 2007, 11:30 AM
SUPERAntiSpy SUPERAntiSpy is offline
Developer
 
Join Date: Mar 2006
Posts: 829
Default Re: SUPERAntiSpyware new version 3.6.1000

Quote:
Originally Posted by EASTER.2010
PROBLEM REMOVED!

Spent too much time trying to uninstall so all i did was INSTALL to the alternate drive and transfer it all to the main XP and everything is returned to notmal again. wHEW!!

Are you going to remove the (Defective) from your sig?
__________________
Nick Skrepetos
SUPERAntiSpyware.com
http://www.superantispyware.com
  #20  
Old March 15th, 2007, 06:02 AM
EASTER.2010
 
Posts: n/a
Default Re: Inadvertantly deleted the SUPERAntiSpyware folder ?

Ooops. Done. Yes the alternative method resolved the issue and thats the last time i jump the gun and remove things before giving the uninstall a chance to work first. Sometimes i get way ahead of myself.

Thanks for pointing that out Nick and also the assist.
  #21  
Old March 15th, 2007, 06:38 AM
EASTER.2010
 
Posts: n/a
Default Re: Inadvertantly deleted the SUPERAntiSpyware folder ?

For future reference and to make clear what i was able to dig up to finally dismiss 360 from pointing to 340 as still installed. This is the key section i was manually able after deleting to free up the 360 installer finally.

For security purposes actual series lines are deliberately ommitted.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\etc.
 

Wilders Security Forums > Security Software > other anti-malware software « Previous Thread | Next Thread »

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Settings
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump


All times are GMT -4. The time now is 06:41 AM.


Powered by vBulletin® Copyright ©2000 - 2010, Jelsoft Enterprises Ltd.
Copyright ©2002 - 2010, Wilders Security Forums