zsoftas.dll

Discussion in 'Prevx Releases' started by Johnny_and_Tito, Jan 29, 2011.

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  1. Johnny_and_Tito

    Johnny_and_Tito Registered Member

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    Hi, I'm Johnny, and I'm Tito. We're siamese twins.

    We were wondering about a potentially malicious file that came up in the Prevx scan results called "zsoftas.dll" - this apparently is a windows file needed for something or other, but it appears that the scanner thinks it's malware. We are not sure what to do about this... I think it could be a false positive and i think it could be a true negative. Is it possible that this windows file has been infected but is still a required windows file? We would like to just delete zsoftas.dll but don't want to harm our system, so we were wondering what we should do and what steps to take to clean the infected file if it is actually infected.
     
  2. Cudni

    Cudni Global Moderator

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  3. Triple Helix

    Triple Helix Webroot Product Advisor

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    Hello and welcome to the Official Prevx Support forums!

    Please look at the Post that Cudni pointed to and Please do a Prevx scan and the send the scan log to Prevx and they will let you know for sure if it is malware or not as I don't have the file in Question on my Win 7 32bit or 64bit system!

    TIA,

    TH
     
    Last edited: Jan 29, 2011
  4. Johnny_and_Tito

    Johnny_and_Tito Registered Member

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    Okay, we sent an email to the address provided. Thanks a lot to Cudni and Triple Helix.
     
  5. PrevxHelp

    PrevxHelp Former Prevx Moderator

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    I can confirm that this file is indeed malicious (WebHancer adware) and should be removed :)
     
  6. Johnny_and_Tito

    Johnny_and_Tito Registered Member

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    The file has been removed. Thank you.
     
  7. Triple Helix

    Triple Helix Webroot Product Advisor

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    Good to hear! If you have any other issues or Questions feel free to start another thread! ;)

    TH
     
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