Your ESET security product requires your attention

Discussion in 'ESET NOD32 Antivirus' started by siljaline, Jun 18, 2010.

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  1. siljaline

    siljaline Former Poster

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    EAV 4.2.4 Business Edition | OS XP Pro SP3 fully patched | Browser IE 8 | Other software installed / of no consequence.

    My issue is - the system tray icon color is now orange, as per Why does the Protection status icon change color and what does each color mean?

    From above ESET KB, and I cite
    I have had a noticeable pop-up every day for the last two days reminding me that my license is about to expire. My license expiration is July 1.

    The knowledge base article should be ammended to show that an expiration system tray icon flag change will occur prior to ten days.

    Thanks.
     
    Last edited: Jun 19, 2010
  2. Cudni

    Cudni Global Moderator

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    or even specify a correct number of days prior. unless it is a bug and should be 10 but it isn't
     
  3. Triple Helix

    Triple Helix Webroot Product Advisor

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    It's was 15 days the last time my license ran out which sounds about right!

    TH
     
    Last edited: Jun 18, 2010
  4. siljaline

    siljaline Former Poster

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    Right, I'll flag our friend @ ESET R Muffler of the glitch.
    A big congrats on the Global Mod, Cudni :thumb:
     
  5. The Hammer

    The Hammer Registered Member

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    It was 15 for me as well.
     
  6. siljaline

    siljaline Former Poster

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    Since I run the Business edition the expiry bug may trigger at a later date.
    This, I could not verify - when I know more, I shall post back to the thread.

     
  7. Rmuffler

    Rmuffler Former Eset Moderator

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    Hello All,

    Thank you for catching this and thanks to siljaline for the heads up response. I will have our team correct this. If you see any future mistakes please feel free to message me with them.

    Regards,
    Richard
     
  8. siljaline

    siljaline Former Poster

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    Thank you, Richard, looking forward to a green systray icon :thumb:

     
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