XP Pro frequent crashes

Discussion in 'adware, spyware & hijack cleaning' started by Legionaire, Apr 15, 2004.

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  1. Legionaire

    Legionaire Registered Member

    Joined:
    Apr 15, 2004
    Posts:
    1
    Location:
    Southern Newfoundland
    My computer crashes on average four times a day. Sometimes the crash occurs while I am using the computer, usually in MS Word with the consequential loss of the work. More often it crashes while I am away from the computer. When I return, I find a notice on the screen stating..The computer has recovered from a serious error. I file an error report and the response is Driver Error but the driver cannot be identified. I have disconnected everything I can think of, found new drivers on the web and installed them, but the crashes continue. Some of the error reports attribute the failure to memory, On the advice of a person on another forum, I downloaded Hijack This, ran a scan and am posting it here in the hope of getting help.
    Being a first time user of this forum, I ask forgiveness if I am in the wrong place.

    Logfile of HijackThis v1.97.7
    Scan saved at 7:52:21 PM, on 15/04/2004
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Trend Micro\Internet Security\Tmntsrv.exe
    C:\Program Files\Trend Micro\Internet Security\tmproxy.exe
    C:\Program Files\Trend Micro\Internet Security\PccPfw.exe
    C:\Program Files\Trend Micro\Internet Security\pccguide.exe
    C:\Program Files\Trend Micro\Internet Security\PCClient.exe
    C:\Program Files\Trend Micro\Internet Security\TMOAgent.exe
    C:\WINDOWS\SOUNDMAN.EXE
    C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
    C:\Program Files\Logitech\iTouch\iTouch.exe
    C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE
    C:\WINDOWS\System32\ctfmon.exe
    C:\Program Files\HistoryKill\histkill.exe
    C:\Program Files\Chameleon Clock\ChamClock.exe
    C:\Program Files\Nikon\NkView6\NkvMon.exe
    C:\Program Files\Broderbund\Mavis Beacon Teaches Typing Deluxe 15\minimavis.exe
    C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe
    C:\Program Files\HistoryKill\hkPopupKiller.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\WinRAR\WinRAR.exe
    C:\DOCUME~1\Larry\LOCALS~1\Temp\Rar$EX01.828\HijackThis.exe

    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O4 - HKLM\..\Run: [QuickFinder Scheduler] "C:\Program Files\WordPerfect Office 11\Programs\QFSCHD110.EXE"
    O4 - HKLM\..\Run: [pccguide.exe] "C:\Program Files\Trend Micro\Internet Security\pccguide.exe"
    O4 - HKLM\..\Run: [PCClient.exe] "C:\Program Files\Trend Micro\Internet Security\PCClient.exe"
    O4 - HKLM\..\Run: [TM Outbreak Agent] "C:\Program Files\Trend Micro\Internet Security\TMOAgent.exe" /run
    O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
    O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
    O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
    O4 - HKLM\..\Run: [zBrowser Launcher] C:\Program Files\Logitech\iTouch\iTouch.exe
    O4 - HKLM\..\Run: [RoxioEngineUtility] "C:\Program Files\Common Files\Roxio Shared\System\EngUtil.exe"
    O4 - HKLM\..\Run: [EPSON Stylus Photo 825] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE /P22 "EPSON Stylus Photo 825" /O6 "USB001" /M "Stylus Photo 825"
    O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\ctfmon.exe
    O4 - HKCU\..\Run: [HistoryKill] C:\Program Files\HistoryKill\histkill.exe /startup
    O4 - HKCU\..\Run: [HomeAlarm] C:\Program Files\Chameleon Clock\ChamClock.exe
    O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O4 - Global Startup: NkvMon.exe.lnk = C:\Program Files\Nikon\NkView6\NkvMon.exe
    O4 - Global Startup: Personal Coach.lnk = ?
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O16 - DPF: {3AF4DACE-36ED-42EF-9DFC-ADC34DA30CFF} (PatchInstaller.Installer) - file://E:\content\include\XPPatchInstaller.CAB
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - https://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
    O17 - HKLM\System\CCS\Services\Tcpip\..\{C0F34388-3BB7-454D-9287-088722D67660}: NameServer = 198.164.4.2 198.164.30.2
     
  2. puff-m-d

    puff-m-d Registered Member

    Joined:
    Feb 13, 2002
    Posts:
    5,142
    Location:
    North Carolina, USA
    Hi Legionaire,

    I see nothing obvious in your log that should be causing any problems. Your log looks clean to me.

    Regards,
    Kent
     
  3. TheQuest

    TheQuest Registered Member

    Joined:
    Jun 9, 2003
    Posts:
    2,304
    Location:
    Kent. UK by the sea
    Hi, Legionaire

    Bad Memory can will cause sudden crash's and Bsod.

    Have you tested you Memory[Ram]? if not here is a link to Mircosoft Memory Tester.

    You will what it to show no errors if it does show errors bump up the voltage abit.

    http://oca.microsoft.com/en/windiag.asp

    Always usefull to have.
    TheQuest :cool:
     
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