XP gets frozen after instalation

Discussion in 'ESET Smart Security' started by ViniciusRocha, Jun 12, 2009.

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  1. ViniciusRocha

    ViniciusRocha Registered Member

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    Hi guys,

    This is what happen:

    I already installed Smart Security 4 in my computer. Thought, I installed the version for Windows Vista in my Windows XP system. It was a mistake. Big mistake, because after that, when the machine restarted, everything got frozen (all the icons), except the arrow of the mouse, but everything appears on desktop, but I cannot open.

    I tryed to put on the safe-mode, and tryed to make the restoration of the system to a day before that, but the PC don´t respond after restart.

    Please, guys, give me some help! I did that in a PC of a friend, not in "my computer" like I said before.
     
  2. BrophNZ

    BrophNZ Registered Member

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    Have you uninstalled all previous Antivirus?
     
  3. ViniciusRocha

    ViniciusRocha Registered Member

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    Actually.. no

    No! There was already installed the Avira-Antivir. :'(

    Bullshit! Did I make all the mistakes as a human being can do?

    What can I do know? Told me not to format, please!

    Thanks for helping!
     
  4. BrophNZ

    BrophNZ Registered Member

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    Uninstall ESET, then uninstall Antivir, then reinstall ESET.
     
  5. Cudni

    Cudni Global Moderator

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