XeroBank Supports "Anticensorship Shelter"

Discussion in 'privacy general' started by Pleonasm, Jul 26, 2010.

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  1. Pleonasm

    Pleonasm Registered Member

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    News about XeroBank’s support of an "anticensorship shelter"...

     
  2. noblelord

    noblelord Registered Member

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    It'd be nice if Xerobank supported it's paying customers. Total shambles - no support, no contact, no nothing. Yet the site spouts all this guff about a support desk etc.

    Actually, I reckon there is a desk, just nobody sat at it. Xerobank is just a man called Steve. A clever man he is, but alas, he isn't interested in the people who give him money every month. Shame.

    I might email one of the PC magazine places and see if any of them want to run a story about Xerobank - maybe if there is some publicity then something might improve?
     
  3. hierophant

    hierophant Registered Member

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    @noblelord

    There's no denying that XeroBank staff go missing sometimes. They've been particularly scarce for the past few months. However, the reason for that is obvious -- they're rolling out a new system.

    It's also worth noting that, except for some announced downtime, the network has been available 24/7 during the two plus years that I've used it.
     
  4. bonedriven

    bonedriven Registered Member

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    They say that freedom is expensive.

    Edit:My bad. I was trying to be ironic as I didn't notice it said "free of charge". Xerobank has always been an expensive name in my head. We'll see what turns out.
     
    Last edited: Jul 28, 2010
  5. caspian

    caspian Registered Member

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    This is one of the coolest things I have heard in a long time. Bravo Xerobank! I would expect nothing less from them.
     
  6. SevenSight

    SevenSight Registered Member

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    I support all that Xerobank stands for, but have severed ties due to an absolute lack of customer support. In fact, I attempted on 4 separate occasions to cancel my contract with this company as a result of the non-existent support, following the cancellation instructions precisely as listed on their website.

    In the end, I had to report my credit card stolen to prevent further payments going off (4 months X $35 a month AFTER canceling my contract is not my idea of a reputable company, perhaps my expectations are too high).

    If you are considering this provider, their product is good, BUT BE WARNED:

    1. non-existent customer support (not even an acknowledgment of your support ticket)

    2. Impossible to cancel the standing payment order from your account despite following THEIR cancellation instructions (in the end I had to report my card stolen)

    PS - Steve, I bought into your gospel throughout the Wilders forums, but you have not delivered. Good product, but I would not recommend your company to anyone.
     
  7. Carver

    Carver Registered Member

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    It would be nice to hear about the new technology from Steve himself and not his staff (what staff) Steve is ZeroBank, a one man show if you will :) .
     
  8. Metastasio

    Metastasio Registered Member

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    I suspect XB may be a honeypot. What better way to mass-fish for perverts, ne'er-do-wells, and dissidents.
     
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