WSA not compatible with latest Sandboxie 4.01.07

Discussion in 'Prevx Releases' started by shadek, May 3, 2013.

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  1. shadek

    shadek Registered Member

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    Hi,

    I'd like to report an issue. WSA is not compatible with latest .07 beta of Sandboxie. This is due to the Identity Shield. You have to 'Allow' browsers in order for Sandboxie to start the applications properly. If you have them set to 'Protected' Sandboxie will start giving error messages and not start the browsers.

    I will report this to official support, of course. But I thought I'd share my findings with the Wilders.

    Here's a link to the thread I made at Sandboxie.com with the error messages I get with browsers set as 'Protected'.

    http://www.sandboxie.com/phpbb/viewtopic.php?p=89544#89544
     
  2. fax

    fax Registered Member

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    This was already discussed here:
    WSA can't protect a browser using Sandboxie?

     
  3. shadek

    shadek Registered Member

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    I disagree. WSA worked fine with Sandboxie to beta version 4.01.06. But as .07 was released Sandboxie'd browsers does not work at all. They won't even _start_ (which they could up to version .06).

    That being said, things are getting worse. Win 7 SP1 x64 was patched which broke Sandboxie 3.7x. Tzuk is now advising all these users to use beta version .07, which does no longer work together with WSA.
     
  4. fax

    fax Registered Member

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    You can disagree but Sandboxie is breaking compatibility with WSA not the reverse. And they could do this to each new beta (its a beta). This is why PrevxHelp suggested to have a look into it only when they are near to a more mature version (i.e. near to the final one).

    Testing and QA takes time and you can understand that WSA development cannot baby sitting Sandboxie to each new beta release. They need to look into it when they are sure Sandboxie is stable enough otherwise is a waste of time and development costs.

    Probably it would be useful to know directly from Tzuk when a final release will be out (or near to), instead of complaining here. :)
     
  5. shadek

    shadek Registered Member

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    I was merely creating the thread for information purposes and making Webroot aware that latest beta of Sandboxie is completely broken when used with WSA. And as the author of Sandboxie is _recommending_ the users to switch to the Beta, Webroot will probably get quite a few users requesting support. :)
     
  6. PrevxHelp

    PrevxHelp Former Prevx Moderator

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    Exactly - however, I will take a look to see if there are any easy workarounds which we can add to cover this release, although we generally don't try to support each beta while changes are going on.

    Thanks for the head's up!
     
  7. TonyW

    TonyW Registered Member

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    That's the trouble with betas; with one build programs may work fine, but the next build, something breaks. It might be fixed in the build afterwards, but only to break again a build or three later.

    If Tzuk is advising Windows 7 SP1 users to switch to the beta build because the 3.7x line no longer works, maybe he should consider releasing 4.x as a final release with beta builds continuing behind the scenes.
     
  8. shadek

    shadek Registered Member

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    Great! Good to see you guys responding in a creative way. Merely providing information, that's all. :)

    And the bright side is, Sandboxie 4 is getting closer to a final release so this may not be an issue we'll live with very long.


    Just to add the source of Tzuks' advice;

    http://www.sandboxie.com/phpbb/viewtopic.php?t=15346

    I'll stop going off topic now. :)
     
  9. PrevxHelp

    PrevxHelp Former Prevx Moderator

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    FYI - I've fixed the incompatibility (the Identity Shield was blocking some of Sandboxie as an information stealing trojan :)) so the next build of WSA should work with Sandboxie moving forward.
     
  10. shadek

    shadek Registered Member

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    Wow! That's fast, Joe! Great job!
     
  11. kjdemuth

    kjdemuth Registered Member

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    Always the best customer support. That's one of the big reasons I use it on my laptop.
     
  12. Triple Helix

    Triple Helix Webroot Product Advisor

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    He's a magician with coding, great job Joe. ;)

    Daniel
     
  13. shadek

    shadek Registered Member

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    And I hope they're paying him well! :thumb:
     
  14. 800ster

    800ster Registered Member

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    Any update yet on when this fixed version will likely roll out? I'm waiting to install sandboxie. Thanks
     
  15. PrevxHelp

    PrevxHelp Former Prevx Moderator

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    I imagine we'll have the build finalized within the next few days, but I can post here when it's released, if you'd like to subscribe to the thread to be notified.
     
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