WSA - Application Error

Discussion in 'Prevx Betas' started by subhrobhandari, Aug 12, 2011.

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  1. subhrobhandari

    subhrobhandari Registered Member

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    I was just running a standard scan while browsing the web, and just after the scan completed I was going to submit a log regarding some problems, but just after saving the log I got the error (see attached image).

    I will be sending the scan log for debugging.
     

    Attached Files:

  2. subhrobhandari

    subhrobhandari Registered Member

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    This happened again, just after when I tried to save a log after a scan. This time I was in middle of a browsing session, the computer just got hanged up along with firefox. I tried to get Taskman, but it did not work. Sent another log.

    However this time, my external HDD was turned on and I got this in eventviewer: An error was detected on device during a paging operation.

    I have never seen this exact message, note the empty space after device. All of my other such logs would show: An error was detected on device \Device\Harddisk2\D during a paging operation.
     
  3. Triple Helix

    Triple Helix Webroot Product Advisor

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    Could be a conflict with WSA's Identity Shield and Zemana Antilogger and or Sandboxie? Try turning 1 or 2 of them off to see what happens as they all do some sort of the same thing!

    TH
     
  4. subhrobhandari

    subhrobhandari Registered Member

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    Well, Sandboxie's tray icon is visible but no applications are running under it, so I doubt it is responsible. Could be Zemana, will be testing with it.
     
  5. PrevxHelp

    PrevxHelp Former Prevx Moderator

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    If you manage to get this to happen again, could you use Process Explorer and right click on the WRSA.exe processes (both of them separately) and click

    Create Dump > Create Full Dump...

    and then send that file to report@prevxresearch.com?

    In the meantime, I'll keep looking here to see if there's anything I can find to fix it.
     
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