WSA Antivirus Selling for $US0.99 on E-Bay

Discussion in 'Prevx Releases' started by GreekGuy, Dec 19, 2012.

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  1. GreekGuy

    GreekGuy Registered Member

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  2. Triple Helix

    Triple Helix Webroot Product Advisor

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  3. zfactor

    zfactor Registered Member

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    those are most likely the best buy versions and they were not meant to be sold outside of best buy and require in store activation. as well as the keys might get killed in the future as they are being sold and they are not supposed to be. there are many of these out there and webroot is looking into it right now as to why and how this happened.
     
  4. Tarnak

    Tarnak Registered Member

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    I have never bought from Ebay...never will!
     
  5. claudiu

    claudiu Guest

    Perfect legit from E-bay , license recognized and activated; paid 3.99 $ for 1 year /1pc.

    Your choice :3.99$ ,1year /1PC versus 49.99$+tax (Best Buy) 1 year /3pc's.

    Claudiu
     
  6. Triple Helix

    Triple Helix Webroot Product Advisor

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    You don't like WSA and all you is bitch about it and it's not legit from ebay by no means!

    TH
     
  7. claudiu

    claudiu Guest

    One of my 4 licenses (when I tought that THIS was a good deal; I have to dig deeper in my emails to get the 3.99 one; any way, the ideea is that these licenses are VALID and there is no point in spending 50$ for absolutely the same software)

    Edit: and another one....
     

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  8. Triple Helix

    Triple Helix Webroot Product Advisor

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    It's been said many times Webroot products should be purchased via Webroot Websites and Authorized resellers and retailers for Webroot to get there money and pay their employees. So I'm not going to argue semantics will you or anyone else.

    TH
     
    Last edited: Dec 20, 2012
  9. PrevxHelp

    PrevxHelp Former Prevx Moderator

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    $0.99 is far below our cost (of just running the software, not even counting printing the box/packaging) and therefore below the cost to any reseller/partner so any license at that point is most definitely not legitimate. It may work fine (stolen cars still drive), I couldn't say either way, but how they obtained it is very unlikely to be legal and whether it will continue working is unknown.
     
  10. Techfox1976

    Techfox1976 Registered Member

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    That's the main point. If it stops working because it's stolen, the only person you can blame is the eBay seller, but they have your money and chances are are long gone. Then you can only blame yourself.
     
  11. PC_Fiddler

    PC_Fiddler Registered Member

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    If a hypothetical person has a company or person supplying him/her with a service or goods is it fair, moral or honest to use that service or goods knowing full well that that person or company producing the item or service is getting nothing whatsoever for their work (not getting paid)? Of course that scenario depends on that increasingly hypothetical persons morals & ethics in life I suppose.

    I wonder claudiu do you get paid for your work? - I do & get rather very annoyed when I don’t.

    I would think lots of honest law abiding people have bought copies of WSA from Ebay or similar without any idea they could be actually be stolen etc. & thought nothing of it & will remain ignorant of the fact for all time - But once a person knows goods either could be stolen or the company is not getting paid for in this case a service they are supplying that IMO changes the situation totally -

    It's been made plain on this thread by Webroot themselves what the situation regarding the cheap WSA's is so a person can no longer act in ignorance once they know the truth as we do.

    One thing is for certain claudiu now I know how much actually you paid for WSA it seems to me you have had your moneys worth in in keyboard wear from alone from the replies to you from Webroot - Actually at least in the UK there are laws regarding the use of goods you even ‘believe' are stolen, so it's beyond fair & moral - And of course stealing is stealing whether it's £/$ 1.00 or taking gold ingots home ~

    It seems to me you just enjoy arguing for the sake of arguing & will say anything from any perspective to add to a thread on WSA - But after all these months of inane moaning & complaining from you regarding the investment you made with the multiple WSA licences you wish you hadn't bought & in actuality you paid bugger all for them really, really takes some comprehending & then some ~

    Edited for grammar.
     
    Last edited: Dec 20, 2012
  12. fax

    fax Registered Member

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    You got the most objective proof, the confirmation from the source; the producer of the software.

    Fraud on license keys is very common on eBay for many different products. By now you should be aware of this as it was posted several times in here, in other forum sections and in multiple boards.

    If you instead keep supporting this behaviour you both support an illicit business and effectively take part to it. This is a criminal act and I am very surprised that this sort of publicity can be allowed in here.
     
  13. PrevxHelp

    PrevxHelp Former Prevx Moderator

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    We're in contact with eBay, already looking into several sellers with similar posts.
     
  14. zfactor

    zfactor Registered Member

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    you know newegg has the plus and complete free after rebate. i know some people dont like rebates but its a 5pc complete for free after rebate and a 3pc plus..... i was literally just now in contact with joe i had a client bring in a webroot complete 2011 copy for 3pc that was supposed to be sealed and was not, it had been opened up and they lic key is no good, i even checked the sake they showed me it was supposed to be brand new. they contacted the seller and had to start a dispute for it, ebay is not the best way to go.
     
  15. Bodhitree

    Bodhitree Registered Member

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    Ebay licenses are usually legit in my experience. I know several folks that got WR licenses off of there within the last few weeks, and all of them activated perfectly fine. Some for under $5.00. I have purchased and sold numerous licenses off Ebay, including 5 PC's for PandaCloudAV for $2.00 each. All of them activated perfectly fine. The fact is, it's not all that easy to be defrauded on Ebay with licenses anymore simply because it is very easy to open a dispute and get your money back, and the seller is out the cash, and potentially service fees. I picked up Webroot from a 'questionable' source last year for mere pennies on the dollar, and it's working just fine, after 9 months. You don't know where these guys get licenses, maybe from promos, or discounted CD's. For example WR2011 w/free upgrade to 2012 was sold for a buck last year, and worked perfectly fine. One major retailer was ditching the product for the new version, and had to clear them out. How is that not legit?

    Dirt Cheap/Free licenses are to be found for *ALL* of the AV products out there if you know where to look. I rarely pay much or anything for them. I just picked up a 5 PC 3 year license for Bullguard for $40.00, that's incredibly cheap but I would have already refunded it if I wasn't addicted to it, and reliant on its parent protection module (which works great). Newegg currently offers WR for free, I might grab a few packs from there. With multiple free products, and multiple free/cheap offers, the AV business is the buyers market. Don't be so quick to discount ebay sellers, the vast majority of folks here would have no trouble with any Ebay purchased license.

    I am a savvy buyer, I never pay full price for anything, I wait for the best deals, I save money. I don't really have any interest in the success of any company I don't work for so it really isn't of my concern if a deal is 'too good' for them to supposedly make money in someones opinion, it's a good deal for me and that is what matters. The way I look at it, I usually run Mint or Mageia Linux Distros, so they wouldn't be making a dime anyway off me if I ran them exclusively. In a decade I have never needed or bothered with an AV on linux distros, it's only because windows blows that they exist anyway. Once gaming is supported better on Linux I won't be purchasing an AV ever again.
     
    Last edited: Dec 20, 2012
  16. PC_Fiddler

    PC_Fiddler Registered Member

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    @Bodhitree - You obviously care little about honesty as buying goods from a ‘questionable' source' is illegal at least where I live - That is breaking the law, some people feel that's wrong even if it's a small amount & just because you wont caught or punished for it doesn't make it right or legal - That's not my opinion that is the law.

    I too run Linux distros & have for a very long time & don't use an AV for it but I can't understand as at this time you need & use MS Windows how can that justify using using 'possibly stolen goods' just because you use Linux some of the time? - That is a ridiculous argument!- You are using that in an attempt to justly your actions which you obviously feel the need to do or you would not have used that example - It’s wrong & you know it's wrong as you have attempted to explain your actions away by the 'I use Linux analogy'.

    I use the GIMP in Linux, maybe you do too, would you feel for example it's OK to buy a Photoshop for £/$20 as you run Linux most of the time? What about MS Office, would you use copies of that from a questionable source as in Linux you use Libre Office or similar? Where exactly does you basic honesty start & stop in life. Where do you draw the line in what’s right & wrong?

    I too could go through life & use cheap software knowing it's either counterfeit or ripped off or other goods in life, evade VAT, pay cash deliberately to avoid taxation - I don't not because I'm not bright enough but because it's wrong & I don’t like breaking the law, it seems you feel that’s OK though? Think though, if everyone acted like you what would happen to the software industry? I too like to get a bargain & often will wait for sales etc, but there are boundaries, the law is a pretty big boundary.

    Your words 'It's a good deal for me and that is what matters' says a lot about you I feel - But as I've asked before if you are in work do you like to be paid? I've heard your arguments many times by people attempting to justify using counterfeit or ripped of software & it doesn't work, it's called thieving -

    I'm not going to comment again on this subject as I've made my points.
     
    Last edited: Dec 21, 2012
  17. fax

    fax Registered Member

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    They have been confirmed NOT legit by the producer of the software. So, insisting on it is, to say the least, very surprising.
     
  18. Bodhitree

    Bodhitree Registered Member

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    Questionable meaning a website that sells discounted software. Some might find that questionable, I do not. Considering they ran a 90% off sale on Webroot for nearly a week, and probably sold thousands of copies, I would guess it is legit, right?

    My point is - Webroot is free in a LOT of locations, even Newegg periodically offers full free versions. Jumping to conclusions saying people that seek these discounts are defrauding the company is ignorant in my opinion. Some of us don't like wasting money, that doesn't make us thieves. Plenty of Keygens out there for a variety of products, but obviously we choose to pay for products we use. Saying either by from WR or they aren't making money is silliness, and smacks of rabid fanboism.

    Remember, MANY of these ebay sellers are selling actual PHYSICAL sealed boxes. Explain to me how those are fraudulent? If I see Webroot at Big Lots for $1.99 in a sealed box (2011), am I defrauding the company? Give me a break.

    Take the deals when you find them, and don't worry about it. I've purchased dozens of keys over the years like this, and never had a single one not work, or told is fraudulent. Sheesh guys.

    Nobody has confirmed anything, do you have evidence of this? Just because someone is selling something cheap, and the vendor doesn't like it doesn't make it illegal. I sold a bike that costs $300 for $50, far below the cost to make it, does that mean I am breaking the law? I buy everything deeply discounted, does that make me smart, or a crook? I paid $0.49 for a game that sells for $39.99, legit, just because that's well below cost doesn't make it illegal.

    I bought 5 panda licenses for $1.99 each. Massively below their cost, and well below the $30 they normally charge. Ironically, I wanted to 'release' these keys to put them on different machines, and Panda confirmed they are legit. How do you explain that? How can someone sell a $30 product for $1.99? It happens all of the time, and it doesn't mean they aren't legit.

    Besides, a 99.9% rated seller with 2500 sales isn't selling fraudulent licenses. That's not how these things work.

    I purchased several licenses from the listed Ebay vendor for relatives for Christmas (yeah, big spender right?), these are legit keys. Here is his disclaimer, which indicates he did purchase them from a liquidator. The seller is Don Simio, and has a stellar reputation on Ebay with 1800 sales, and 3 negatives, he is a store liquidator. So let's not jump to conclusions that something is fraudulent when it isn't. I might pick up more keys from him soon, these make excellent gifts for people.


    Please read the whole listing before purchase.

    I will send you the activation key code through ebay messaging

    You must download the software from www.webroot.com/bestbuydownload

    All this software comes from an inventory liquidation site, all this software comes from best buy

    This key code will provide with 365 days of protection.

    If you have any questions please feel free to contact me thank you.

    Please don't forget to check out my other listings thank you.
     
    Last edited by a moderator: Dec 21, 2012
  19. Cudni

    Cudni Global Moderator

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  20. zfactor

    zfactor Registered Member

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    the point is those ebay BEST BUY copies were not ALLOWED to be sold outside of best buy, they were REQUIRED according to the tos to be activated IN STORE at best buy i have already in length discussed this with both webroot and a best by upper management in the corp offices, best buy actually said to me directly they are unsure how or when this software was sold outside of best buy and why it was liquidated to a auction type of sale. they are looking into this i was told as well as webroot.

    and as for sealed boxed the one i was speaking from a client earlier the activation lic was no good on it though this one was not a best buy version it still came from ebay and was no good. and the ones i bought that ended up being from best buy i was helped with. i will not use those for resale to anyone though. i will keep them for people like mom etc because i would not feel right about installing those keys on anyones pc's that are a client of mine. there are legit sales on ebay im not saying there are none like ones that were bought and have the upc removed for a rebate etc. but the majority of them right now are best buy copies listed and those were legally not to be sold outside of best buy IN THE STORE as it even says this on the back of the boxes they come in. trust me i have been through this with best buy and joe and webroot and the person from best buy was unaware until i spoke with them these were being sold this way. now best buy AND webroot are in contact with ebay to resolve the ones that appear to be from besy buy.

    if i posted anything i was not supposed to joe please let me know and i will edit my post im not posting more of the info unless i know i can due to this being between webroot / best buy and ebay....

    also in my contact with ebay (as a power seller) they are now deciding if the sale of software of this type will even be allowed to continue. as per newer ebay tos you are NOT allowed to sell single emailed lic codes. you must ship physical media. but ebay said in their response to me in discussions over this (i am a ebay seller for a number of items and have been for years now) they are looking into the sales of software due to the number of disputes they have to resolve all the time. they resolve TONS of disputes over software and thus loose money unless they go after the seller and they do not always do this as sometimes they give the buyer a refund as a "gesture" to appease them. so ebay may soon be limiting the type of sales you see now anyway.
     
    Last edited: Dec 21, 2012
  21. Techfox1976

    Techfox1976 Registered Member

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    From Kit @ Webroot on their community:
    Best Buy Subscription Services (S2) licenses are Point of Sale Activation. If used in the software without this activation, they will work fully for seven days, then they will APPEAR to work thereafter, however they may be not-fully-functional without any indication of such, or may be triggered to show as Disabled at any time.

    This is similar to gift cards that have no value until activated at the register, we're just slightly more lenient. If the license was legitimately activated, it is usable without issues.

    If the license was not legitimately activated (for example, if the box (or a box of 1000 boxes) was stolen from the store (or off a truck), or if somebody resold them as liquidation when given a Destroy in Field order), they may appear to operate properly, however there is no guarantee that this will continue to be the case and they -will- encounter known issues with updates, renewals, and general operation since the server on the Webroot side does not recognize them as valid licenses.

    Webroot is investigating the vast quantity of these keys due to the fact that they are not authorized and should not be being sold at all. They were ordered to be destroyed for refunds. The majority of Best Buy S2 keys being sold through eBay are not legitimately activated and therefore do not operate properly on the back end systems. The use of these keys is discouraged since they can appear to work without doing so, however we are currently investigating whether we can successfully set them to not look like they are working without impacting legitimate customers (three sets of systems to cross-reference).

    Best Buy customers who somehow missed activation can have this remedied by Best Buy directly.

    If anybody is seriously wondering about a keycode, they can send me (Kit on the Webroot Community) a PRIVATE MESSAGE on the Webroot Community (Don't send it on Wilders to techfox)with the keycode and asking whether it is a valid key. I will handle inquiries as my time allows. However if you are pretty sure it might not be valid and you rely on its appearing to work, it may be best not to inquire since the query I run can cause invalid keycodes to update across all three systems and one that is in broken use would very obviously stop working.
     
  22. claudiu

    claudiu Guest

    Hi zfactor,


    You DO realize that this sounds a little bit delusional, don't you?

    ….have already in length discussed this with both webroot
    ….and best by upper management in the corp offices
    ….said in their response to me [NB: Ebay] in discussions over this


    Thanks,
    Claudiu
     
    Last edited by a moderator: Dec 21, 2012
  23. zfactor

    zfactor Registered Member

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    not sure what you mean. i gave a honest answer ans YES i spoke to all of the above when i first found these and ordered some myself. then i found out what they really are and what the true deal was with them. and yes i called best buy corp. and yes i am in contact with ebay.

    so im not sure what you mean and honestly if you have nothing good to add you should just stay out of it as almost everyone here at wilders considers you a troll anyway. does that sound delusional to you.....
     
  24. Bodhitree

    Bodhitree Registered Member

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    All I know is, I bought some keys, and they work. My friend bought some keys a few weeks ago, and they work. If they don't work at any time it's quite easy to get a refund through paypal.

    But from all indicators, they work. It looks like Best Buy activated these keys before auctioning them. But that's not the buyers problem, as he paid money for them and is now reselling them to legit customers. WR should honor all purchased customer keys as legitimate as a measure of good customer support. What I really think is - they have no way to determine WHAT key bank this guy has, and cannot globally deactivate Best Buy keys, so they are sort of stuck. But really it shouldn't be an issue as it's customers using the product they purchased, a product that is actually free elsewhere to begin with. (such as Newegg)

    $1.00 a copy is the going rate on Ebay for Webroot, even for large bulk purchases of 50,100, even 200-500 copies. Apparently Best Buy unloaded thousands of these at auctions. So really, I think WR is legally obligated to honor them. But it would be a sad business decision to turn them off, and they may be held liable for damages if they do. Personally I believe Webroot is interested in the marketing power of adding more and more customers, so they gain more and more market share, so I suspect these keys will be totally fine for the duration of the licenses.
    http://www.ebay.com/itm/Lot-of-50-W...tivirus_Security_Software&hash=item3f204de386
     
    Last edited: Dec 21, 2012
  25. PC_Fiddler

    PC_Fiddler Registered Member

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    Part quote:

    In the UK & I believe largely in the US it's the seller who is responsible for problems not the manufacturer & any claim is made to the seller?

    The sale of goods act (1979) in the UK roughly states that in a case of damage or faulty goods all rights are against the retailer – The company that sold you the product – Not the manufacturer, and so you must make any claim against the retailer - Then the retailer has to seek any moneys from the manufacturer & if the goods should have been destroyed they will have problems.
     
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