WRdata taking ~ 1.5 gb space

Discussion in 'Prevx Betas' started by Sherlock_Holmes, Oct 28, 2013.

Thread Status:
Not open for further replies.
  1. Sherlock_Holmes

    Sherlock_Holmes Registered Member

    Joined:
    Mar 21, 2010
    Posts:
    1,447
    Location:
    Mumbai
    IS this normal ?
     

    Attached Files:

  2. zfactor

    zfactor Registered Member

    Joined:
    Mar 10, 2005
    Posts:
    6,012
    Location:
    on my zx10-r
    what.. wow. hopefully joe will chime in im curious on this one myself.
     
  3. PrevxHelp

    PrevxHelp Former Prevx Moderator

    Joined:
    Sep 14, 2008
    Posts:
    8,242
    Location:
    USA/UK
    That sounds like you have some applications which are unknown and modifying a lot of files. I suggest writing into our support inbox and having them whitelist your system. I suspect you'll have a couple large files with the name db[Numbers].db. If your system is clean, you can delete these, but I suggest first writing into our support inbox to ensure everything is legitimate.
     
  4. Sherlock_Holmes

    Sherlock_Holmes Registered Member

    Joined:
    Mar 21, 2010
    Posts:
    1,447
    Location:
    Mumbai
    I havent changed my apps and everything was normal till saturday when i had last checked
    I have 2 large .db files one 945 mb and one 525 mb
    have deleted them and restarted the pc - lets see if again a big file builds up
     
  5. PrevxHelp

    PrevxHelp Former Prevx Moderator

    Joined:
    Sep 14, 2008
    Posts:
    8,242
    Location:
    USA/UK
    Could you save a scan log and send it to my username @ gmail.com to take a closer look at what was being monitored?

    Thanks!
     
  6. Sherlock_Holmes

    Sherlock_Holmes Registered Member

    Joined:
    Mar 21, 2010
    Posts:
    1,447
    Location:
    Mumbai
  7. DavidCo

    DavidCo Registered Member

    Joined:
    Jul 9, 2005
    Posts:
    503
    Location:
    UK
    What is the normal (average) folder size?
    If it may be ok to delete db files why does'nt WSA clean up now and again?
     
  8. PrevxHelp

    PrevxHelp Former Prevx Moderator

    Joined:
    Sep 14, 2008
    Posts:
    8,242
    Location:
    USA/UK
    The files in The_ChamP's system are still untrusted, which is why they're still being monitored. In one of the next releases, we're going to be optimizing the existing databases and cleaning out old data, but the best approach is still to have it whitelisted within our cloud. In this case, a couple applications which are untrusted on The_ChamP's system are creating most of the data as they are writing a great deal of temporary data to the disk.
     
  9. Sherlock_Holmes

    Sherlock_Holmes Registered Member

    Joined:
    Mar 21, 2010
    Posts:
    1,447
    Location:
    Mumbai
    So how can i whitelist them ?
     
  10. PrevxHelp

    PrevxHelp Former Prevx Moderator

    Joined:
    Sep 14, 2008
    Posts:
    8,242
    Location:
    USA/UK
    Our threat research team has already finished whitelisting them. Just run another scan and you should be good to go!
     
  11. Sherlock_Holmes

    Sherlock_Holmes Registered Member

    Joined:
    Mar 21, 2010
    Posts:
    1,447
    Location:
    Mumbai
    Thanx a lot - and u dont sleep ?!
     
  12. PrevxHelp

    PrevxHelp Former Prevx Moderator

    Joined:
    Sep 14, 2008
    Posts:
    8,242
    Location:
    USA/UK
    I have some sleep planned in late 2016. Before then... :doubt:
     
  13. Triple Helix

    Triple Helix Webroot Product Advisor

    Joined:
    Nov 20, 2004
    Posts:
    12,011
    Location:
    Ontario, Canada
    What's happing in late 2016 Joe? Inquiring minds want to know! :doubt:

    Daniel :blink:
     
  14. pegas

    pegas Registered Member

    Joined:
    May 22, 2008
    Posts:
    2,016
    He will become millionaire after many years of development of Prevx/WAS, so he can finally take a rest in his new a multimillion-dollar house. :D :thumb: :cool:
     
  15. horseman

    horseman Registered Member

    Joined:
    Apr 11, 2004
    Posts:
    128
    Location:
    Hove - UK
    Hopefully not before he's helped the WSA Mac Developers re-write the buggy WSDaemon for Mountain Lion/Mavericks! ;)

    (Well I patiently waited 7 years for Prevx to write the first Mac P4 client agent so I guess 2016 isn't that far off for a de-bugged working module that is worthy of Joes' Prevx (PC) quality standard! ;) )
     
  16. PrevxHelp

    PrevxHelp Former Prevx Moderator

    Joined:
    Sep 14, 2008
    Posts:
    8,242
    Location:
    USA/UK
    FYI - we're working on a few changes to the agent which will significantly reduce this size moving forward. These should be included in the next update which will automatically reduce the size.
     
  17. Clive T

    Clive T Registered Member

    Joined:
    Dec 24, 2002
    Posts:
    189
    Location:
    Kent, UK
    Thanks for that. I've just deleted 267 of these files weighing in at 2.7GB on a squeaky clean system.
     
  18. Dermot7

    Dermot7 Registered Member

    Joined:
    Dec 20, 2009
    Posts:
    3,196
    Location:
    Surrey, England.
    That's great news Joe! Thanks very much :thumb: IMHO controlling the varying/often greatly increasing size of the WRData folder would be a significant and really worthwhile achievement. Looking forward to the next update :)
     
  19. pegas

    pegas Registered Member

    Joined:
    May 22, 2008
    Posts:
    2,016
    Great! My WRData folder takes presently 1,7 GB where only 5 files of name "db[Numbers].db" occupy 1,687 GB! The oldest file is a week ago.
     
  20. PrevxHelp

    PrevxHelp Former Prevx Moderator

    Joined:
    Sep 14, 2008
    Posts:
    8,242
    Location:
    USA/UK
    Thanks, I received the log and the size is due to some applications being monitored, as could be expected. If you wouldn't mind, can we keep this as-is until the next update, just to visually see it improve immediately once the update is applied?

    Thanks!
     
  21. pegas

    pegas Registered Member

    Joined:
    May 22, 2008
    Posts:
    2,016
    Sure! Just drop me a message here or send a mail reply that the update (please state build number) is out. I will then revert with result. :)
     
  22. pegas

    pegas Registered Member

    Joined:
    May 22, 2008
    Posts:
    2,016
    Joe, WSA drastically slows browsing in Opera 18. As soon as WSA is shut down browsing speed is immediately back. Another workaround is to change Opera executable from Protect to Allow in Application Protection under the Identity shield but it seems that the browsing speed is not back completely but surely it is better.

    I don't know if this is somehow related to WRData folder size? Maybe ...
    I have noticed that Opera stores a lot of tmp/cach files (currently 2356 files!!!) in directory c:\Users\XXXX\AppData\Local\Opera Software\Opera Stable\Cache\ and if these files are continually checked by WSA I wouldn't be surprised of the slowness. Anyway something has to be wrong because without WSA browsing is fast.

    Any clue?

    P.S. Opera 12.16 without speed issues.
     
    Last edited: Nov 21, 2013
  23. pegas

    pegas Registered Member

    Joined:
    May 22, 2008
    Posts:
    2,016
    Joe it is far worse than I originally thought ... not only Opera browsing is slowed but complete performance of the whole PC. Once I restart WSA the PC performance is back until I start to browse in Opera 18 what makes performance slower and slower again.
     
  24. PrevxHelp

    PrevxHelp Former Prevx Moderator

    Joined:
    Sep 14, 2008
    Posts:
    8,242
    Location:
    USA/UK
    Have you manually installed the web filtering extension into Opera? There could be an issue supporting it, but I'm surprised the entire system is slowing down. Could you see if anything is crashing (based on a process named WERFault.exe starting)?
     
  25. pegas

    pegas Registered Member

    Joined:
    May 22, 2008
    Posts:
    2,016
    Yes, there is no other way how to get the new web shield extension to work in Opera Chromium than to drag and drop file Chrome_1.0.0.XX.crx.

    No.
     
Thread Status:
Not open for further replies.