Worth renewing prevx3.0 licence?

Discussion in 'Prevx Releases' started by silverfox99, Jul 27, 2011.

Thread Status:
Not open for further replies.
  1. silverfox99

    silverfox99 Registered Member

    Joined:
    Jul 14, 2006
    Posts:
    204
    I have been running Prevx 3.0 alongside NIS2011 for a while now v happy with this running well. My prevx sub expires in about a week. Is it worth my while renewing my prevx 3.0 sub or should i wait till the new Webroot/Prevx Antivirus is released instead? I'm a bit confused to be honest as it sounds like prevx3.0 is about to be either 'discontinued'/demoted or merged into a whole new security suite of some sort with firewall etc?
     
  2. Triple Helix

    Triple Helix Webroot Product Advisor

    Joined:
    Nov 20, 2004
    Posts:
    12,011
    Location:
    Ontario, Canada
    It's best if PrevxHelp answers this for you to get the correct response!

    TH

     
  3. silverfox99

    silverfox99 Registered Member

    Joined:
    Jul 14, 2006
    Posts:
    204
    ok, so there will still be a prevx 3.0 / 4.0 'light' type option AV that will work alongside another security suite?

    If so, i will likely renew prevx AV (no firewall) as I have already renewed my NIS sub a couple of weeks ago. I like the idea of 'layering' protection with two products - which works well with NIS & Prevx.
     
  4. shadek

    shadek Registered Member

    Joined:
    Feb 26, 2008
    Posts:
    2,363
    Location:
    Sweden
    As PrevxHelp stated a few days back, the deal about being updated from Prevx 3 to Webroot Cloud Antivirus is not yet finished since WCA contains more features. I'd wait for the public announcement about this issue before renewing the license. I hate to say that, but it's the best advice I personally can give.
     
  5. Triple Helix

    Triple Helix Webroot Product Advisor

    Joined:
    Nov 20, 2004
    Posts:
    12,011
    Location:
    Ontario, Canada
    If you would like to try it you can sign up here for the Beta: http://www.webroot.com/customerSupport/betaRegistration.php?lang=en once you install you will have 90 days to use it but it's still a Closed Beta at this point! Also more info here: Webroot/Prevx Antivirus Beta FAQs

    HTH,

    TH
     
  6. shadek

    shadek Registered Member

    Joined:
    Feb 26, 2008
    Posts:
    2,363
    Location:
    Sweden
  7. Triple Helix

    Triple Helix Webroot Product Advisor

    Joined:
    Nov 20, 2004
    Posts:
    12,011
    Location:
    Ontario, Canada
  8. d0t

    d0t Registered Member

    Joined:
    Apr 23, 2011
    Posts:
    181
  9. silverfox99

    silverfox99 Registered Member

    Joined:
    Jul 14, 2006
    Posts:
    204
    ok, thanks for the advice.

    I upgraded from IE8 to IE9 last night and NIS & Prevx now not playing nice together. If i navigate to a banking https site using IE9, now get error pop up and IE9 repeatedly want to shut down and start up again.

    Have wife n kids using this PC so need any AV needs to be nice and quiet no pop ups/user intervention required etc. NIS good at that. Maybe not so good on MIM & keylogging type attacks though.

    Maybe i uninstall prevx for now and wait. Don't want to try beta just now on this PC. NIS can stay by itself if it behaves well.
     
  10. pegas

    pegas Registered Member

    Joined:
    May 22, 2008
    Posts:
    2,016
    I am having the same problems with NIS, IE9 and WSA beta. When WSA is enabled IE9 constantly crashes. On top of that I am experiencing a fatal incompatibility between WSA and AdMuncher (WSA completely blocks AdMuncher). Therefore I have disabled WSA until all the issues are resolved. Joe said they are looking for resolution.
     
  11. shadek

    shadek Registered Member

    Joined:
    Feb 26, 2008
    Posts:
    2,363
    Location:
    Sweden
    I had the same experience with WSA and Admuncher. Just set your browser to 'allow' rather than 'protect' in the Identity-module which is on by default... but then you're not protected as good anymore...
     
  12. pegas

    pegas Registered Member

    Joined:
    May 22, 2008
    Posts:
    2,016
    Thx for the tip. It does the trick indeed. Now it seems that all incompatibility issues with AdMuncher and IE9 crashes disappeared. However you are right that browsers are now off protection but at least we should profit from protection of other WSA modules. These bugs are easily reproducible so believing Webroot/Prevx team can easily resolve them.

    Hope Joe doesn't overlook this post :D
     
  13. shadek

    shadek Registered Member

    Joined:
    Feb 26, 2008
    Posts:
    2,363
    Location:
    Sweden
    Agreed. I have a less than 24 hour old angry mail as to why the developers hasn't fixed the issue even though it was appearing as early as Prevx 3 and I had previously reported it in the pre-pre-beta of Prevx 4.

    The developers replied "they're looking into it but it's not high up in priority". So we'll just have to wait.
     
  14. silverfox99

    silverfox99 Registered Member

    Joined:
    Jul 14, 2006
    Posts:
    204
    Whilst I will come back later and look at WSA or Prevx4 when released. Maybe I try Zemana Antilogger tonight see if it play nice with NIS & IE9. Somehow I don't like just NIS on its own without an additional layer........

    I did try NIS + Trusteer Raport before but that really sloowed things down a lot. It was on IE8 though so might try again on IE9.

    I like Prevx3 though as has MIM Antikeylogging etc ++ good anti malware. Shame it no workee with my resident AV + IE9.
     
  15. PrevxHelp

    PrevxHelp Former Prevx Moderator

    Joined:
    Sep 14, 2008
    Posts:
    8,242
    Location:
    USA/UK
    It isn't being overlooked :) We are still working on a lot of other improvements at the moment and unfortunately AdMuncher is incompatible with the protection of SafeOnline at a very conceptual level. We're still looking for a solution but we don't want to degrade the rest of the protection of WSA.
     
  16. silverfox99

    silverfox99 Registered Member

    Joined:
    Jul 14, 2006
    Posts:
    204
    Hi PrevxHelp

    Is there anything I can do re Prevx not compatible with NIS on IE9 - is this a known issue?

    Thanks
     
  17. Sir Percy

    Sir Percy Registered Member

    Joined:
    Apr 22, 2010
    Posts:
    232
    So that's why the responses from the team has been less than ideal, i'm glad it wasn't just me seeing this and feeling overlooked. To me the response was "fix the issue if at all possible" with the request for a WSA log. It's possible for all other security vendors, so i guess it's the small number of Admuncher users being given a low priority.

    I hope it's fixed at some point before release because there are several capable competitors of security products, but i have never found as good an ads filter as Admuncher so the choice would be easy to make for me personally. :)
     
  18. Triple Helix

    Triple Helix Webroot Product Advisor

    Joined:
    Nov 20, 2004
    Posts:
    12,011
    Location:
    Ontario, Canada
    Can you send a scan log to Prevx so they can have a look? Please do a system scan by clicking "Scan Now" on the front screen of Prevx 3.0 and then save the scan log by clicking on Tools - Save Scan Results. Then, please send the scan log by e-mail at report@prevxresearch.com with the link to this thread!

    TH
     
  19. PrevxHelp

    PrevxHelp Former Prevx Moderator

    Joined:
    Sep 14, 2008
    Posts:
    8,242
    Location:
    USA/UK
    No other security vendor has protection like what SafeOnline has - it is the SafeOnline components which are conceptually incompatible with AdMuncher.
     
  20. PrevxHelp

    PrevxHelp Former Prevx Moderator

    Joined:
    Sep 14, 2008
    Posts:
    8,242
    Location:
    USA/UK
    NIS and Prevx 3.0 should be compatible, as should IE9 - if you could send us a scan log as Triple Helix suggested, that would be helpful :)
     
  21. LoneWolf

    LoneWolf Registered Member

    Joined:
    Jan 2, 2006
    Posts:
    3,408
    I beg to differ, but don't want to get into a heated debate about this.

    So then how would one install Prevx without safeonline installed?
    The last time I tried Prevx I could not do this.

    Will Prevx live on now that Webroot has taken over?
     
  22. PrevxHelp

    PrevxHelp Former Prevx Moderator

    Joined:
    Sep 14, 2008
    Posts:
    8,242
    Location:
    USA/UK
    On a technical level, none of the other browser security implementations are similar to what SafeOnline does.

    You can install it with the commandline option of:

    prevxcsifree.exe /SECUREB=N

    We're still fully supporting Prevx 3 users - we may end up transitioning them to the SecureAnywhere product but this hasn't been decided yet.
     
  23. LoneWolf

    LoneWolf Registered Member

    Joined:
    Jan 2, 2006
    Posts:
    3,408

    Thanks, for some reason I had "Prevxcsifree.exe /prop SECUREB=N" saved so I could do this. (and of course it didn't work)
     
  24. PrevxHelp

    PrevxHelp Former Prevx Moderator

    Joined:
    Sep 14, 2008
    Posts:
    8,242
    Location:
    USA/UK
    Oops - you are correct, it is indeed /prop SECUREB=N. This should work fine (I know a few users are using this parameter). Have you tried it with the newer versions? There was an issue several months ago but it should work better now.

    Alternatively, you could sign up for the Webroot Cloud AntiVirus Beta :)
     
  25. Sir Percy

    Sir Percy Registered Member

    Joined:
    Apr 22, 2010
    Posts:
    232
    But there are many vendors which like Prevx has a very high degree of protection, this was my point. I didn't intend to discredit your work, i only meant to point this out. :)

    All credit to Prevx for making safeonline & i'm not for second suggesting it's not a clever piece of extra piece of protection, but taking this aside you must agree that there are other fish in the pond pushing out very good products as well? This was my only point and to me Admuncher is essential because there is only really them making this kind of product and quite a few competitors making effective security products suites etc who are not messing with this.

    I do have one question Joe if thats ok, why didn't i see this in version 3.0? I see shadek did, but i didn't, i had other minor strange behaviors with safeonline, but none i couldn't live with considering the added layer. So why not in 3.0, are they very different?
     
Thread Status:
Not open for further replies.