Wont read DVD !!!!!!

Discussion in 'Acronis True Image Product Line' started by selkov, Jun 26, 2006.

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  1. selkov

    selkov Registered Member

    Joined:
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    My hard drive said it was having sector errors.
    I did a complete backup to the secure zone.
    I also did a complete backup to a DVD.

    Then I reformated the boot partition & booted to the DVD.
    When restoring from the DVD TI does NOT recognize any TIF files on the Drive.
    So I restored from the secure zone.

    However when I rebooted I get an "Error loading OS"

    I then reinstalled windows manually & reinstalled Acronis Ti.
    TI sees the TIF file on the dvd {But not If I boot via the DVD}
    So I reinstalled it from there & then I get an error abot the registry hive not being valid.

    I then created a back up from a differnt drive that is working fine.
    Using TI to restore it to the bad drive gives me NTLDR missing error.



    So my questions are as follows:

    1] Why when booting to the DVD does TI NOT SEE any tif files on the DVD?
    2] If the operating system was OK prior to the back ups why do they not
    reload correctly?
    3]Does TI not back up EVRYTHING when you do a partition or HD backUP?
     
  2. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
    Posts:
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    Hello selkov,

    Thank you for choosing Acronis Disk Backup Software.

    Please download and install the latest build (3666) of Acronis True Image 9.0 which is available in the Product Updates section of our web-site.

    Please uninstall any previously installed build by following Start -> Settings -> Control Panel -> Add or Remove Programs -> Acronis True Image, prior to installing build 3666.

    Please note that the problem with .tib files recognition on DVD in rescue mode was fixed in the build 3666.
    Please note also that your image created on DVD with the previous build will be restored by the latest one without any problems.

    Please restore your image with the latest build and see whether the problem still persists.

    If you get NTLDR missing error, you can do the following in order to fix the problem:

    Please boot up from the Windows Bootable CD, then go to the Recovery Console (the
    first Repair option you come to).

    From the command prompt please type:

    FIXMBR C:
    FIXBOOT C:
    COPY CDDrive:\I386\NTLDR C:\
    COPY CDDrive:\I386|NTDETECT.COM C:\
    BOOTCFG /rebuild

    After that, please reboot your computer.

    You can find the reason of this error message at http://support.microsoft.com/?kbid=320397 and http://support.microsoft.com/kb/255220

    As for your last question, we would like to note that Acronis True Image back up everythin when you create the image of partition/entire hard drive.

    Additional information can be found in the Acronis True Image User Guide which is available at http://www.acronis.com/homecomputing/download/docs/

    Thank you.
    --
    Tatyana Tsyngaeva
     
  3. selkov

    selkov Registered Member

    Joined:
    Nov 30, 2005
    Posts:
    177
    Kewl.


    Thanks
     
  4. selkov

    selkov Registered Member

    Joined:
    Nov 30, 2005
    Posts:
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    Read the article as you suggested...http://support.microsoft.com/kb/255220

    This pertains to upgrading stsem from non win 2k or a failed installation.

    My system has only had Win 2k & the insatallation has been funtioning for months.

    There must be a different issue...
     
  5. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
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    Posts:
    25,885
    Hello selkov,

    Thank you for choosing Acronis Disk Backup Software.

    Please note that there are a lot of reasons for NTLDR missing error and the articles mentioned above describe the common reasons for that. You can search another reasons at http://support.microsoft.com/

    However, you can fix this problem in the way described in my previous post above.

    Thank you.
    --
    Tatyana Tsyngaeva
     
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