Wireless Mouse Problems during Restoral

Discussion in 'Acronis True Image Product Line' started by AA1FY, Feb 28, 2006.

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  1. AA1FY

    AA1FY Registered Member

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    Just installed version 9.0 to replace my old Ghost application. No problems with the installation, initial active partition creation or Bootable CD creation.

    However when I booted to the restoral CD, I found that my mouse had no horizontal movement. It would only move in the vertical plane thus making the mouse useless.

    Any ideas as to what is wrong and how to get around it? I am using a Dell Dimension 9100, Windows XP, with the Dell wireless keyboard and mouse.

    TNX
     
  2. MPSAN

    MPSAN Registered Member

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    Ronnie, when you boot the recovery cd and get the main window, press F11.

    then add usbmouse=off to the command line.

    It should look like this...

    quiet usbmouse=off
     
    Last edited: Feb 28, 2006
  3. AA1FY

    AA1FY Registered Member

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    Yes, when I did that it worked pretty well.

    Is there any way to burn that change into the Boot CD so I won't have to input the usbmouse=off command each time?
     
  4. MPSAN

    MPSAN Registered Member

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    No. It's called "to be fixed in the next Build...real soon now". :D

    '73,
    Dave

     
  5. AA1FY

    AA1FY Registered Member

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    Oh yes, that's the same feature found in every piece of software at every level. In New Engalnd it's known as the Red Sox feature. (Maybe next time)
     
  6. MPSAN

    MPSAN Registered Member

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    ...but I do not think you are there now. :D

    I was a K1 in Hartford and am a W6 now in Oregon.

     
  7. AA1FY

    AA1FY Registered Member

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    Obviously you've checked your call sign directory. Yes I got fed up with New England after 24 years out there and moved back out here to the midwest where I belong.

    Guess I should change the call but I sort of like the A1.
     
  8. MPSAN

    MPSAN Registered Member

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    Well, we kept moving as well. Was even a W0 in Colorado. Anyway CUL,

    W6TGE

     
  9. Acronis Support

    Acronis Support Acronis Support Staff

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    Hello AA1FY,

    Thank you for choosing Acronis Disk Backup Software.

    Could you please create an account, then log in and submit a request for technical support?
    Please indicate that you want to contact Tatyana Tsyngaeva in the heading of the request. Please provide the information confirming your purchase of Acronis software (order number, e-mail, where did you purchase our product, etc.) and we will provide you with a special ISO image which you can use to create the bootable rescue media with usbmouse=off parameter.

    Thank you.
    --
    Tatyana Tsyngaeva
     
  10. MPSAN

    MPSAN Registered Member

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    Hello:

    Will this have to be rerequested for the next build or will it be fixed? If it will be fixed, I can keep 2337 as is.

    Thank you,
    Dave
     
  11. Acronis Support

    Acronis Support Acronis Support Staff

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    Hello MPSAN,

    Thank you for choosing Acronis Disk Backup Software.

    Please be aware that this issue will certainly be fixed in the future builds of Acronis True Image 9.0. However, the exact time frame for the fixed build to be released is not decided yet. If you are interested in obtaining such ISO image in order to automate the process of booting with "usbmouse=off" parameter then please do as Tatyana has suggested in her previous post. We will provide you with the respective download link.

    Thank you.
    --
    Alexey Popov
     
  12. MPSAN

    MPSAN Registered Member

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    Thank you. I think I will wait a bit and see what the next build brings. Of course, if I go through the trouble of doing this, it will cause me to never have a hard drive crash and I will not need the CD. :D

     
  13. Lou_Dinunzio

    Lou_Dinunzio Registered Member

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    I solved my wireless mouse problem by attaching a PS/2 splitter on to the receiver. USB to PS/2. Plug the two PS/2 connectors into comp and they work with Acronis Recovery CD.

    Lou
     
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