Discussion in 'Other Acronis Products' started by emile curate, Aug 30, 2005.

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  1. emile curate

    emile curate Registered Member

    Nov 14, 2004
    Hi, when I run PES , it finds the spyware 'WinWhatWhere\TrueActiveMonitor' at the location: C\WINDOWS\uninst.exe
    When I display this file , the enterprise name is: InstallShield Corporation.Inc
    the product name is: InstallShield unInstaller
    and it has been created on 2004,october. Could anyone tells me if I must remove this file (it is installed in my computer since 2004) , what is its purpose and why PES detects it now and neither 'Spysweeper' nor 'SpyCatcher' nor 'Spybot-Search&Destroy' detects it?
    Thanks a lot ,
    emile curate
  2. Acronis Support

    Acronis Support Acronis Support Staff

    Apr 28, 2004
    Hello emile curate,

    Thank you for choosing Acronis Internet Privacy and Antispyware Software.

    Please don't remove this file. First of all please download the latest build (748.) of Acronis Privacy Expert Suite 8.0. In order to get access to updates you should register account on our site (or just log in if you have already created it) and then register your copy of the product. Then please download the latest spyware updates and try to scan for spyware again. If the problem remains please create a screenshot of what Acronis Privacy Expert Suite found on your computer and send it to along with the link to this thread, also please indicate in the subject that you want to contact Irina Shirokova.

    Thank you.
    Irina Shirokova
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