Windows XP Repair After Malware Cleaning

Someone I know was infected with a Rogue. I forgot the exact name of the Rogue, but it was related to Disk Utilities. He was unable to download any Anti-Malware software from the web, was unable to access CD/DVD drives, etc. to copy Anti-Malware software to his PC.

I told him to boot the AVIRA Rescue CD and scan/clean with it. He did and he says that he has no more pop-ups from the Malware, but in Windows he cannot access either of his two CD/DVD drives. I told him to check to see if he can access a USB stick.

As expected, I do not think that he has a Windows XP Restore CD. He says that he will look for a Restore CD tonight. He will also check to see if he can access a USB stick. He does have a hidden Restore Partition but does not want to use it, if possible.

Is there a way to fix the CD/DVD drive access and other damage by some other means than using a Repair Install from a Windows Restore CD?

I have never used the software "Re-enable". Does anyone have any experience with Re-enable? Will Re-enable fix the problems?

-http://www.tangosoft.co.uk/re-enable%20v2.html-

The PC is a HP Desktop and is around 8 years old.

Thanks in Advance.

 

i tried this months ago ...it was good and fixed some virus sality left ..but for me i would like to use VirusEffectRemover and Remove Restrictions Tool ...both are perfect for me
btw, there are so much many tools for fixing malwares left

 

I instructed him to uninstall his CD/DVD Drives and then restart the PC. Hardware->Device Manager->DVD/CD-ROM Drives. After following my instructions, he said that his PC is now back to normal.

Of course, I recommended to perform a scan with “at least” Malwarebytes Anti-Malware to “mop-up” Malware.

I provided instructions and options for a replacement Antivirus program and how to properly remove the expired (and most likely damaged) one that he has now.

 

The name of the Malware that was most likely blocking CD/DVD drive access is "Windows Disk" or some variant. I do not know the names of any other Malware that had infected his PC.

 

If the CD/DVD drive is missing or not recognized:

[FONT=&quot]CD/DVD Drive Repair[/FONT][FONT=&quot][/FONT]