i performed a complete image of my c drive to an external hard drive with periodic updates. I didn't make a secure zone. I needed to restore the system because of the kids internet junk. when i performed a system restore and reboot the system i get a message that windows was shut down improperly pick a configuration to restart. No matter which I pick the system slowly works it's way back to this same screen. if i let the timer count down and install itself it eventually boots correctly after the 30 second timer and another painful 30 second process time. i later tried to format the hard drive and performed the restore but the same thing happened. Any ideas?