windows updates

When i click on windows update whether I am using firefox or internet explorer 7 I get the message that firefox or internet explorer 7 has a problem and needs to close. Could anyone provide some help?

 

Have you tried opening your browser and manually going to the microsoft update site? Does it work?

 

Just tried the manual update and it worked. I would really like a solution to the IE7 closing when I try clicking windows updates.

 

can you go to start,control panel,administive tools,event viewer.
in the programs tab on the left should have a application crash.
right click on it and click on properties.
it should tell you the faulting file.
example opera kept crashing the other day and i wondered why.
it turned out it was quicktime crashing opera when trying to load a quicktime video.
lodore

 

"Yes I do use ccleaner ...." ---- "My IE6 got corrupted ...." ---- "I don't know what I could have deleted ...."

Maybe you should start taking a closer look before removing *auto-suggested* entries.


Steve

 

There can be a few reasons and an exact error received/error report would really help.

 

It is now working. I don't know what really corrected it.