Windows Server 2008 x64 Snapman.sys

Discussion in 'Acronis True Image Product Line' started by futurist71, Aug 5, 2009.

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  1. futurist71

    futurist71 Registered Member

    Aug 5, 2009
    I just had problems with Windows Server 2008 x64bits after installing Acronis Enterprise Server Universal Protect 9.1.

    It show and error that the digital driver sign isn't accepted by Windows 2008 and it doesn't boot correctly.

    I just verified this:

    1. HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Class\{4D36E967-E325-11CE-BFC1-08002BE10318}
    Remove snapman from the UpperFilters list on the right side.

    2. HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Class\{71A27CDD-812A-11D0-BEC7-08002BE2092F}
    Remove snapman from the UpperFilters list on the right side.

    3. HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\snapman
    Delete the entire snapman key on the left side.

    I renamed C:\Windows\System32\Drivers\snapman.sys. to snapmanOLD.sys

    After that I just could get into Windows.

    How can this happen if this Acronis is compatible with x64bits?

    Any solution?
    Any ideas?
  2. Acronis Support

    Acronis Support Acronis Support Staff

    Apr 28, 2004
    Hello futurist71,

    Thank you for using Acronis True Image Echo Enterprise Server

    Acronis True Image 9.1 Enterprise Server and older versions of Acronis True Image doesn’t support Windows Server 2008. In order to overcome this issue you should purchase upgrade to Acronis Backup & Recovery 10, the next generation of True Image products has been released. Check the following link for more information.

    Best regards,
    Dmitry Nikolaev
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