Windows reports "Data loss during write" when Try&Decide is activated

Discussion in 'Acronis True Image Product Line' started by stbi, Dec 26, 2008.

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  1. stbi

    stbi Registered Member

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    Oct 15, 2008
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    Location:
    Munich, Germany
    Hi,

    today I tested the ATI 2009's "Try&Decide" mode for the first time to install and test the VLC media player on my PC.

    However, while T&D was activated, I got several Windows error messages, reporting that there was a data loss during a write operation:

    Screenshot 1
    Screenshot 2

    WTF?!

    Is this a known issue?

    Stefan
     
  2. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
    Posts:
    25,885
    Hello Stefan,

    Thank you for your interest in Acronis True Image

    Please download Acronis Report utility available here and run it, create a report. Please compress the Acronis Report output file into an archive (e.g. with WinZip).

    This would provide us with detailed information on the hard disk partition structure.

    Please use our Live Chat service here to give the issue a closer investigation.

    Thank you.

    __

    Oleg Lee
     
  3. Basse

    Basse Registered Member

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    Mar 17, 2009
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    Was this issue resolved? I have the same problem whenever activating Try&Decide.
    /Basse
     
  4. stbi

    stbi Registered Member

    Joined:
    Oct 15, 2008
    Posts:
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    Location:
    Munich, Germany
    No; I deinstalled ATI Home 2009 and reverted to good old ATI 8.0, so I can't test it anymore.
     
  5. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
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    Posts:
    25,885
    Hello stbi,

    Thank you for your interesting in Acronis True Image

    Can you specify location of Acronis Secure Zone? Please attach Acronis Report to your next reply as Oleg requested.

    Best regards,
    --
    Dmitry Nikolaev
     
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