windows explorer crashes when deleting a file

Discussion in 'other software & services' started by robtlmiller, Mar 26, 2009.

Thread Status:
Not open for further replies.
  1. robtlmiller

    robtlmiller Registered Member

    Joined:
    Mar 26, 2009
    Posts:
    21
    Hello All:

    I have been a lurker here and have learned a lot - thanks!

    Hope you can help me.

    Via email, my daughter sent me a file with a .AIF extension. I downloaded it and right-clicked it to try do do a virus scan first and got: "Windows Explorer has encountered a problem and needs to close. etc., etc.".

    So, I next tried to delete the file and same thing [windows explorer has encountered a problem . . .].

    Then, I tried to delete it in Safe Mode with the same results.

    I succeeded in deleting it by deleting the folder it was in [and then added the folder back in].

    So, I did a full system scan using Norton Internet Security 2009 - it found nothing.

    I also did a Google search for the file extension and found out from fileext.com that this is a Mac file.

    Now, whenever I try to delete ANY file, or right-click any file, explorer crashes in the same manner.

    UPDATE: I ran sfc /scannow at a command prompt and that also accomplished nothing.

    I am running XP Pro SP2.

    Any thoughts or suggestions are appreciated, or is it time to reformat and reinstall?

    Thanks again,
    Bob Miller
     
    Last edited: Mar 26, 2009
  2. GlobalForce

    GlobalForce Regular Poster

    Joined:
    Jun 30, 2004
    Posts:
    3,581
    Location:
    Garden State, USA
  3. robtlmiller

    robtlmiller Registered Member

    Joined:
    Mar 26, 2009
    Posts:
    21
    Steve:

    Thank you - that solved the problem!

    The "culprit" was Novatix ExplorerPlus - a Windows explorer replacement program.

    I will uninstall it and re-install it.

    Again, Thanks and . . .

    Best Regards,
    Bob Miller

     
  4. GlobalForce

    GlobalForce Regular Poster

    Joined:
    Jun 30, 2004
    Posts:
    3,581
    Location:
    Garden State, USA
    I've been work'in on ~ laughing ~ keeping my response counts down. Pleased to have been of service Bob.
     
Loading...
Thread Status:
Not open for further replies.