window 98 SE errors everywhere

Discussion in 'adware, spyware & hijack cleaning' started by ivt, Feb 11, 2004.

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  1. ivt

    ivt Guest

    I am having continual problems with windows closing down due to Windows explorer problems. Even on fresh boot i will sometimes get message that windows has encountered a problem and needs to close, this may happen 5 times before it will start. Also it occurs intermittently when opening other programs. Here is log of HijackThis v1.97.7.

    Any help or suggestions greatly appreciated.
    Scan saved at 12:21:46 PM, on 2/12/04
    Platform: Windows 98 SE (Win9x 4.10.2222A)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\SYSTEM\KERNEL32.DLL
    C:\WINDOWS\SYSTEM\MSGSRV32.EXE
    C:\WINDOWS\SYSTEM\MPREXE.EXE
    C:\WINDOWS\SYSTEM\mmtask.tsk
    C:\WINDOWS\TASKMON.EXE
    C:\WINDOWS\SYSTEM\SYSTRAY.EXE
    C:\PROGRAM FILES\LOGITECH\ITOUCH\ITOUCH.EXE
    C:\PROGRAM FILES\IOMEGA\TOOLS\IMGICON.EXE
    C:\PROGRAM FILES\MICROSOFT OFFICE\OFFICE\OSA.EXE
    C:\WINDOWS\SYSTEM\WMIEXE.EXE
    C:\WANDOWS\SYSTEM\TAPISRV.EXE
    C:\WINDOWS\SYSTEM\RNAAPP.EXE
    C:\PROGRAM FILES\HP OFFICEJET SERIES 700\BIN\HPOSTR03.EXE
    C:\PROGRAM FILES\HP OFFICEJET SERIES 700\BIN\HPOVDX03.EXE
    C:\WINDOWS\SYSTEM\HPOHID03.EXE
    C:\WINDOWS\EXPLORER.EXE
    C:\WINDOWS\SYSTEM\DDHELP.EXE
    C:\WINDOWS\DESKTOP\HIJACKTHIS.EXE

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.optusnet.com.au/
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
    O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
    O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
    O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
    O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
    O4 - HKLM\..\Run: [LoadQM] loadqm.exe
    O4 - HKLM\..\Run: [zBrowser Launcher] C:\Program Files\Logitech\iTouch\iTouch.exe
    O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
    O4 - HKLM\..\RunServices: [Hidserv] Hidserv.exe run
    O4 - HKCU\..\Run: [msnmsgr] "C:\PROGRAM FILES\MSN MESSENGER\MSNMSGR.EXE" /background
    O4 - Startup: HP OfficeJet Series 700 StartUp.lnk = C:\Program Files\HP OfficeJet Series 700\bin\HPOstr03.exe
    O4 - Startup: Iomega Startup Options.lnk = C:\Program Files\Iomega\Tools\IMGSTART.EXE
    O4 - Startup: Iomega Disk Icons.lnk = C:\Program Files\Iomega\Tools\IMGICON.EXE
    O4 - Startup: Refresh.lnk = C:\Program Files\Iomega\Tools\REFRESH.EXE
    O4 - Startup: Office Startup.lnk = C:\Program Files\Microsoft Office\Office\OSA.EXE
    O4 - Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe
    O9 - Extra button: Related (HKLM)
    O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
    O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/ansi/iuctl.CAB?37929.7072222222
     
  2. Pieter_Arntz

    Pieter_Arntz Spyware Veteran

    Joined:
    Apr 27, 2002
    Posts:
    13,330
    Location:
    Netherlands
    Hi ivt,

    Next time you get the error could you copy the details and post them?
    There is nothing wrong with your log, so we will need a different angle of tackling your problem.

    As a starting point, a lot of errors and the cure are listed here:
    http://www.generation.net/~hleboeuf/errexplo.htm

    That should also give you an idea of what exactly we need form the error report.

    Regards,

    Pieter
     
  3. ivt

    ivt Guest

    These are some of the errors received
    COMCTL32.DLL, ADVAP132.DLD, SHLWAPI.DLL, URLMON.DLL,, KERNELL32.DLL, Registry problems with Shell32.DLL, and fatal exception at 0167:BFF9DFFF

    Any help much appreciated as the computer will now start now

    Thanks
    Rita
     
  4. snapdragin

    snapdragin Administrator

    Joined:
    Feb 16, 2002
    Posts:
    8,415
    Location:
    Southern Ont., Canada
    Hi ivt,

    You can try making a Boot Disc from here, and see if it will help your computer to start up.

    This page at Microsoft's may help with some of the errors you are getting with windows wanting to restart. It's worth a try.

    regards,

    snap
     
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