WIn8 Release Preview no UPdates

Discussion in 'ESET NOD32 Antivirus' started by enduser999, Jul 26, 2012.

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  1. enduser999

    enduser999 Registered Member

    Joined:
    Apr 17, 2005
    Posts:
    418
    Location:
    The Peg
    Using 5.2.91 on Win8 and the machine refuses to update definitions. It just sits there. Comp has internet access that works. Other computers using same license have no problems.
     
    enduser999, Jul 26, 2012
    #1
  2. P_R_

    P_R_ Eset Staff Account

    Joined:
    Jul 25, 2012
    Posts:
    62
    Location:
    Slovakia
    Hello,

    do you get any error message after failed update?

    I case reinstallation wouldn't help please submit a ticket with Export of settings and SysInspector log.

    Are you able to visit site eset.com and ping update.eset.com ?

    P.R.
     
    P_R_, Jul 26, 2012
    #2
  3. enduser999

    enduser999 Registered Member

    Joined:
    Apr 17, 2005
    Posts:
    418
    Location:
    The Peg
    Weird. The machine updated fine this morning. The other machine here last night told me that there was no update available even though the last update was 12 hours ago. I usually see NOD32 update several times during that type of time period. Oh well.
     
    enduser999, Jul 26, 2012
    #3
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