Win32/Redyms.AA.trojan

Discussion in 'ESET Endpoint Products' started by lnxliz, Apr 30, 2013.

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  1. lnxliz

    lnxliz Registered Member

    Joined:
    Apr 30, 2013
    Posts:
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    Location:
    United States
    Has anyone else come across this threat in their ESET setup? As of 5 hours ago ESET can detect but can't clean or delete this threat. If anyone has encountered it were you able to remove it successfully/ Thanks!
     
  2. dwomack

    dwomack Eset Staff Account

    Joined:
    Mar 2, 2011
    Posts:
    588
    I personally have not dealt with this trojan but our Business Support team has. It may be a good idea to contact them Online or by phone via 619-630-2400 if the trojan remains. Free support and cleanup can't be beat and the saved time can be crucial.
     
  3. Marcos

    Marcos Eset Staff Account

    Joined:
    Nov 22, 2002
    Posts:
    14,374
    Please post the complete record from your threat or on-demand scanner log containing the detection name, path to the file as well as the error that occurred while attempting to clean the threat.
     
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