Will Prevx be discontinued? If so, when?

Discussion in 'Prevx Releases' started by Portugal, Jul 7, 2012.

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  1. Portugal

    Portugal Registered Member

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    Good evening.

    Less than one month ago I bought two Prevx 3.0 licenses (I use it as a layered approach, as Prevx can work with other AV products).

    So far, so good. I ran a few tests and it performs as it should.

    But today, while I was searching for information regarding a Heuristic detection warning, I stumbled upon this forum - which I assume some members are from the Prevx - Webroot team itself - and read some posts where it was clear that Prevx will be discontinued, and the users will supposedly be migrated to other security solution from Webroot.

    My questions are, when will the Prevx solution be discontinued? Is the current Prevx solution 100% supported, or are there some features no longer supported? For instance, I can't login into "My Prevx", I was able to register but when I try to login it returns me to the main Prevx web page.
    Will the security solution we will be migrated to be able to work with another AV products, as Prevx is, or will it be a standalone security solution that is not able to work with another AV solution?

    Kind Regards.
     
  2. PrevxHelp

    PrevxHelp Former Prevx Moderator

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    Prevx users are still fully supported and will be upgraded to Webroot SecureAnywhere which still works alongside other security solutions if desired. MyPrevx will be replaced with the equivalent in SecureAnywhere.

    Hope that helps!
     
  3. SweX

    SweX Registered Member

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    Yes you can use it alongside something else. But it is also possible to run it on it's own wich is what I recommend.
     
  4. ams963

    ams963 Registered Member

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    Yeah right:rolleyes: Try running it alongside AVs like EAM and you'll see them conflicting here and there. Upon confronting the Support of WSA they came up with the idea of 'you have too many AVs together'. Duh! :isay: I believe WSA is more than enough to protect as standalone. And it should be taken seriously not to be considered only as a companion product as it undermines the protection capability of WSA and hence the hard work of Joe and all the WSA team.
     
  5. Triple Helix

    Triple Helix Webroot Product Advisor

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    I agree but Webroot try there best to make WSA to work with other AV's and AM's but sometimes it's impossible for some users but not all!

    TH
     
  6. PrevxHelp

    PrevxHelp Former Prevx Moderator

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    Our goal is to be able to run alongside every security product, even though WSA definitely stands on its own. I suggest trying it again if you haven't tried the most recent versions as we've made several compatibility improvements.
     
  7. ams963

    ams963 Registered Member

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    Okay if you say so. But you would know I'm only an average user and I can only tell conflicts by what I see and understand. Some I can report and some I cannot. And even among few reported conflicts, support teams of both products could not identity(that is as you guys put it reproduce in your pcs- oh I hate that because some problems may occur to my particular system only and there is no one to offer any solution because they could not reproduce) the prob and offer any solution. That's why I'm against companion AVs and think WSA is strong as standalone.

    By since you're assuring me I'm gonna give another shot. :)
     
  8. Portugal

    Portugal Registered Member

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    Hello.

    I don't want to do that for obvious reasons, it would destroy the layered approach.

    I didn't buy Prevx because it was the best standalone AV solution available, which it isn't. I bought it because it was one of the few solutions that would work with other AV solutions, and so far it has worked quite well at it.

    Redundancy is the key, and compatibility was one of their major (if not the major) selling point.

    Regards.
     
  9. PrevxHelp

    PrevxHelp Former Prevx Moderator

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    Then you'll be fine with WSA as a replacement for Prevx :)
     
  10. Athletic

    Athletic Registered Member

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    O.k., but what with Prevx Csi Free 3.0
    Will this product work regular always ?
    Will be connected to the cloud base like before, and work in the same way ?

    Does Prevx csi free 3.0 has the same cloud base like newer webroot product ?
     
    Last edited: Aug 24, 2012
  11. TonyW

    TonyW Registered Member

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    I think Prevx CSI was dropped in favour of Prevx 3, which is still available, but that has now been superseded by Webroot SecureAnywhere. The database structure and other technologies used within the earlier products and WSA are vastly different. I would recommend you give WSA a try.
     
  12. Athletic

    Athletic Registered Member

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    I'm in no way interested in produscts that cost.

    I got .exe from Prevx 3, and want info only for that.
    Is cloud for prevx 3.0 FREE good and updated (connected) like before ? And how much more time will be ?
     
  13. TonyW

    TonyW Registered Member

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    The prevxcsifree.exe download will continue for as long as the Prevx website remains in operation. There has been no indication yet when any of that will change. Eventually the Prevx domain and all its services will go away.
     
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