Will Not Accept Old Code

Discussion in 'ewido anti-spyware forum' started by DieHardTony, Jun 26, 2006.

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  1. DieHardTony

    DieHardTony Registered Member

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    Hi all
    I have just downloaded 4.0 and when I tried to get the new code I got a message that that code was invalid. What to Do? I have tried a couple of times with the same results.
     
  2. honeybunny

    honeybunny Suspended Member

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    Follow this Link, enter your current code and you will get your new code http://www.ewido.net/en/upgrade/

    Try it and tell us how you go :)
     
  3. HelpFromFrance

    HelpFromFrance Registered Member

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    If what "honeybunny" wrote does not work you will need to contact customer support of ewido and send them your old code.

    Good luck,
    HelpFromFrance
     
  4. DieHardTony

    DieHardTony Registered Member

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    Invalid license code
    Unfortunately we could not find this license code in our database. If the problem persits, please contact our Support under the indication of your order information.

    This is what I have done several times before..
     
  5. HelpFromFrance

    HelpFromFrance Registered Member

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    DieHardTony,

    I think you are going to have to contact support with your old number and see if they can help you. They seem to be very helpful and willing to work with their customers.

    Here is the link to contact tech support maybe they can help you:

    http://www.ewido.net/en/contact/


    Good luck,
    HelpFromFrance
     
  6. Bubba

    Bubba Updates Team

    Joined:
    Apr 15, 2002
    Posts:
    11,271
    Are you copy\pasting ?

    The reason I ask....We had a recent thread concerning this and the user was copy\pasting the info without success. The moment they physically typed in the old code they were good to go.
     
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