Why, when I renewed early in 11/07, did I lose several days, yet today???

Discussion in 'ESET NOD32 Antivirus' started by ratchet, Nov 11, 2008.

Thread Status:
Not open for further replies.
  1. ratchet

    ratchet Registered Member

    Joined:
    Feb 20, 2006
    Posts:
    1,912
    So in November of 2007 I renewed early, not wanting to put up with the nag screens. I believe my original subscription was to the 14th and I renewed on the 8th. So I've been ignoring the nags this year in an attempt to get some of my days back. Not to be petty but I waited to today (11th) and my subscription is to the 8th again. Seems like ESET has it all worked out!
     
  2. funkydude

    funkydude Registered Member

    Joined:
    Apr 5, 2004
    Posts:
    6,856
    It doesn't work like that, buying a license doesn't "add days", it just changes the deadline.
     
  3. ratchet

    ratchet Registered Member

    Joined:
    Feb 20, 2006
    Posts:
    1,912
    My point is, even though I renewed early last year, it should have known my anniversary date like it knew it renewing late! Actually, last year I figured oh well, what is the point of making an issue out of a few days but seeing the system work in reverse this time kind of magnifies the issue.
     
  4. DooGie

    DooGie Registered Member

    Joined:
    Jul 1, 2006
    Posts:
    112
    So I guess we are saying to leave renewal until the last minute :)
     
  5. Marcos

    Marcos Eset Staff Account

    Joined:
    Nov 22, 2002
    Posts:
    14,376
    It depends on the way the reseller placed the order. Please contact them and ask to extend your license by those few days.
     
  6. ratchet

    ratchet Registered Member

    Joined:
    Feb 20, 2006
    Posts:
    1,912
    I assumed I was just renewing through ESET since I went through the links NOD32 provided.
     
  7. Marcos

    Marcos Eset Staff Account

    Joined:
    Nov 22, 2002
    Posts:
    14,376
    Please PM me your username so that I can check your current and previous license.
     
Thread Status:
Not open for further replies.