why only quit ?can't clean,delete or rename

Discussion in 'NOD32 version 2 Forum' started by loong, Feb 23, 2007.

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  1. loong

    loong Registered Member

    Joined:
    Feb 13, 2007
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    look at the picture please.
    the "clean " "delete" and "rename" buttons are gray .
    only quit?
    why?
     

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  2. pain4gain

    pain4gain Registered Member

    Joined:
    Feb 8, 2007
    Posts:
    54
    Hello,

    http://www.eset.com/support/faq1.php?id=1114
    FAQ could use an update but it does give you an idea as to why the infection cannot be removed. Another cause is simply the file that is infected is in use.

    Have you tried doing a scan? If that didn't resolve the issue go to the following link to adjust your settings then do a "scan & clean" in safe mode.

    https://www.wilderssecurity.com/showthread.php?p=450664#post450664



    If that fails....do this....
    https://www.wilderssecurity.com/showthread.php?t=50662
     
  3. Marcos

    Marcos Eset Staff Account

    Joined:
    Nov 22, 2002
    Posts:
    14,376
    I gather it's an installer with many other files embedded, hence NOD32 does not offer an option to delete it. It's up to you whether you wish turn off adware detection and proceed with installation, or simply delete the whole installer manually.
     
  4. loong

    loong Registered Member

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    Feb 13, 2007
    Posts:
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    thanks
     
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