Why dose my update fail??

Discussion in 'ESET Smart Security v3 Beta Forum' started by Galaxykiss, Jul 8, 2007.

Thread Status:
Not open for further replies.
  1. Galaxykiss

    Galaxykiss Registered Member

    Joined:
    Mar 23, 2007
    Posts:
    167
    Location:
    China
    Hi,
    I'm sure I'm online,through my network speed is low and unstable.
    When I try to update my virus signature, ess show me that its database is up to date, but the version is still 2353(2007625).
    I wonder how to handle it......How can I fix it?
     
  2. Galaxykiss

    Galaxykiss Registered Member

    Joined:
    Mar 23, 2007
    Posts:
    167
    Location:
    China
    My System Information:

    ESET smart security version 3.0.137.0
    Installed components:
    virus signature database:2353(20070625)
    archive support module:1058(20070620)
    advanced heuristics:1062(20070630)
    cleaner module:1018(20070703)

    Microsoft Windows XP (32-bit)
    Version 5.1.2600 Service Pack 2

    Is there anything wrong with My ess??
     
  3. ASpace

    ASpace Guest

    Hi !

    Try reinstalling :

    1. Download fresh new ESS from http://download1.eset.com/special/essbeta1b/ess_nt32_enu.msi
    1. Uninstall your current version from Control Panel -> Add/Remove programs
    2. Reboot the computer when prompted
    3. Delete manually
    - C:\Program files\ESET
    - C:\Documents and Settings\All users\Application data\Eset

    4. Install again ESS beta . Use Typical install and keep essbeta for username/password
     
  4. Galaxykiss

    Galaxykiss Registered Member

    Joined:
    Mar 23, 2007
    Posts:
    167
    Location:
    China
    Thanks I'll try again!
     
Thread Status:
Not open for further replies.