Ok.. so I've tried chatting with Acronis support a couple of times since I purchased True Image 2009 Home. Every time I have an issue they want me to install a bat file called Scheduler_update.zip. I did it the first time and it totally hosed up my True Image Home. I looked at the dates and versions in the files and they are all about a year older then the files that are part of True Image 2009 Build 9709. Is there some reason why I would want to install these older scheduler files or are they just misleading me because they have nothing else to try..