I hope this is not intentional, but it's not exactly easy to figure out who is behind True Image. This is important to me, because I like to know who supports the program and what kind of support it may have in the future. When I look at the small type, I see that Acronis appears to be part of SWsoft, but there is no mention of Acronis software anywhere on SWsoft's web site. It's only when I search through the the press clippings on the web site that I discover that Acronis is "an independent business unit of SWsoft". Who knows what that means? Moreover, judging from the English in the program and its Help file, True Image does not appear to have been originally written in California. So: Who wrote True Image? How did it end up at SWsoft? Who are the people who respond to the email sent to Technical Support? And why the mystery behind it all?