Everytime I've tried trueimage v9-2009, I always hit a problem, version 9 caused my explorer drive access to hang sporadically for 30 seconds at a time, and the boot disk would hang when initialising usb drives, making restores impossible. The patch numbers go into 1000's, and still never fixed it, then v9.1 came out, quickly followed by 10, 11, 2009, and if I want to get the bug fixed, I have to payout again. Each version seems bug ridden if these forums are any indication, it should be a mature product by now. I really would like a disk imaging/backup system (that works!) with the features of Acronis, so I thought I'd give 2009 a try. On first launch the 2 splash screens come up, then bang, an error, click OK with no text, nothing readable, no clue as to why it failed. Repeated several times, once it went into the gui, then crashed out when hitting go on backup. Now back to 2 splash screens, and occasional OK prompt with a fox.dll error. It's only just been installed, and it won't even get past the splash screen, not a good indication of quality. Is there a fix for this, am I wasting my time, will it ever work, or is the product a can of worms? Is v10 or 11 better, do they work, do they backup everything properly, no bugs, should I try and buy an old version (increasingly difficult it seems). Any advice welcome, are there any happy users (with successful restores) out there with no problems?