where is the 25% renewal discount?

Discussion in 'ESET Smart Security' started by kaboro, Mar 19, 2013.

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  1. kaboro

    kaboro Registered Member

    Joined:
    Jul 28, 2009
    Posts:
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    Got the email from eset informing me my license is about to expire and providing a link saying 25% discount for renewing my licence, but when i follow the link and input my username and password, i get same prices as normal purchase, namely full price.
    What am i missing?
     
  2. er34

    er34 Guest

  3. kaboro

    kaboro Registered Member

    Joined:
    Jul 28, 2009
    Posts:
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    Cleared the cache, but i got the same thing.
    Anyway the page correctly identifies me as a renewing customer, it says as a valued customer we offer a 15% discount for 2 years license.
     
    Last edited: Mar 22, 2013
  4. agoretsky

    agoretsky Eset Staff Account

    Joined:
    Apr 4, 2006
    Posts:
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    Location:
    California
    Hello,

    I would suggest giving the ESET office, distributor or reseller who contacted you about the discount a call. Perhaps it is something that has to be manually applied over the phone when ordering a renewal.

    Regards,

    Aryeh Goretsky
     
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