Where do I download full version?

Discussion in 'Other Ghost Security Software' started by Clive T, Dec 12, 2003.

Thread Status:
Not open for further replies.
  1. Clive T

    Clive T Registered Member

    Joined:
    Dec 24, 2002
    Posts:
    189
    Location:
    Kent, UK
    I've just registered CryptoSuite and received my key file but the only version I seem to be able to download from the members area is the demo. Where do I get the full version, please?

    The members area also tells me that I haven't registered TDS3 which I did a year ago!
     
  2. Jason_R0

    Jason_R0 Developer

    Joined:
    Feb 16, 2005
    Posts:
    1,038
    Location:
    Australia
    The members area link contains the full version download. Simply click on the CryptoSuite star once you log in, don't click on the normal Downloads link at the top of the page as that takes you to the public/free download.

    Your other DCS product info will be added soon, as will everyone elses :)

    -Jason-
     
  3. Clive T

    Clive T Registered Member

    Joined:
    Dec 24, 2002
    Posts:
    189
    Location:
    Kent, UK
    Thanks for tyour quiiiick reply, Jason. However, clicking on the star takes me to http://www.diamondcs.com.au. Clicking on the link at the top of the members page takes me to an evaluation download page.

    Both links go back to http://www.diamondcs.com.au/cryptosuite/index.php?page=download.
     
  4. Clive T

    Clive T Registered Member

    Joined:
    Dec 24, 2002
    Posts:
    189
    Location:
    Kent, UK
    Jason, an update. I've just tried accessing the members area using IE instead of my default Firebird.

    Guess what? All three products I've registered are shown correctly and the download is correct! Cookie problem presumably.

    Many thanks for your prompt post.
     
  5. Jason_R0

    Jason_R0 Developer

    Joined:
    Feb 16, 2005
    Posts:
    1,038
    Location:
    Australia
    Hmm it works here. It is probably an issue with cookies or something along those lines. Make sure DiamondCS is in your trusted zone in IE, and that you enable cookies for the Members Area. If that doesn't work email me and I will give you the link.

    -Jason-
     
  6. Jason_R0

    Jason_R0 Developer

    Joined:
    Feb 16, 2005
    Posts:
    1,038
    Location:
    Australia
    Ok glad to hear Clive! Presumably it was a cookie problem as you suggested.

    Now where is my cookie... ;)

    I will fix this in the future again so you don't need cookies to download our full versions, you'll just have to re-enter your details for every page you go to :)

    -Jason-
     
  7. siliconman01

    siliconman01 Registered Member

    Joined:
    Mar 6, 2003
    Posts:
    780
    Location:
    West Virginia (USA)
    Sure wished I'd get my Keyfile after purchasing CryptoSuite yesterday. :oops: ;)

    Would love to do the setup etc., today.
     
  8. Kentish

    Kentish Registered Member

    Joined:
    Jun 29, 2003
    Posts:
    92
    Location:
    Kent, England, UK
    Patience siliconman, mine took 3 days, but worth the wait.
     
  9. Pilli

    Pilli Registered Member

    Joined:
    Feb 13, 2002
    Posts:
    6,217
    Location:
    Hampshire UK
    Hi siliconman01, Yesterday was probably DCS'a tomorrow & weekend :) So their weekend started comparitively early you can expect your key early Monday or even late Sunday depending where you live on this planet :D
     
  10. Jason_R0

    Jason_R0 Developer

    Joined:
    Feb 16, 2005
    Posts:
    1,038
    Location:
    Australia
    There was some initial delays when CryptoSuite was first released as we were updating to a new database system. That has been updated now though, so usually you will get your key within 12 hours, but on weekends we don't process the sales orders till Monday morning our time.

    -Jason-
     
  11. siliconman01

    siliconman01 Registered Member

    Joined:
    Mar 6, 2003
    Posts:
    780
    Location:
    West Virginia (USA)
    Hey, thanks!

    I'll give it a whirl when the key gets here, USA time. :)
     
Thread Status:
Not open for further replies.