Before the usual, (make sure you have the latest version) and all that, let me point out that, like others, i also am using True Image up-to-date as i know it. The problem resides with a 98SE platform: The preliminary Wizard routine goes OK up to the exact point when it's prompted for a CD, then that insidious ERROR saying Please Insert Disc just won't stop. (A Fresh New Clean CD-RW IS!! in the CD-ROM drive and also removed and replaced with other new one's and still that error prompt continues and thus stops any advacement of this program. I read some other threads in this Forum of similar instances and so far i either have not been able to follow those steps correctly or am missing something, or worse, it just won't work period. My question is, why can't Acronis issue an immediate update for this seeminly minor stopage at the onset of beginning a backup image to CD-RW? Thanks for your concern, and yes you are welcome for me supporting Acronis Products today.