What is the use of this option "Rescan Quarantined Files"?

Hello,





Although I quarantined an undetected file, and after I updated the av, the reason of quarantining the file still "added by user" and didn't convert to the new detection name!!





So, what is the use of this option "Rescan Quarantined Files"?

 

did you submit that file, assuming it is malware, to Eset so that is included in detection?

 

The file now is detected .. but it wasn't detected when it was quarantined ..

 

ESET's Moderators ..

Is it out of question to answer my enquiry?

The Option Is In Your Program .. And it is shame on you to disregard an ESET customer's questions!!

I want to tell you that your technical support is a rock-bottom one.

Bad dealing !!

 

What's actually the problem?

You've manually added a file to the quarantine, so it's now in quarantine. Later definitions detect the file.

So what? What's the problem here?



Jim

 

The OP question refers to the rescan option...

My guess for the existence of the Quarantine rescan option is:

After the signature update, an item which is kept in the quarantine may be proven to be 'innocent', therefore it can be restored to its original location. Why was it put in the Q in the first place? Maybe a false positive, or a suspicion by the user awaiting for new signatures or updates...

 

I'm still not sure what the OP is asking though, since to me the description is patently obvious - do you want to rescan quarantined files after an update. Simple as that.

So let's say a file gets quarantined, either manually or automatically. A subsequent definition might flag that as a false positive.

Or am I missing something?



Jim

 

Or it might have been detected as a Possible Variant of VirusX and quarantined. Then after an update the definitions are updated so it changes to Win32.PSW.VirusX.GAR (or whatever) confirming what the virus is.

Perhaps stimulator32 doesn't know new malware doesn't get added to detections immediately and they might take a bit of time.

 

One would assume this option is available to the end that quarantined files can be rescanned with new definition file updates, if they are deemed harmless, they can be safely removed and restored.
If the quarantined files prove to be false positives submit them to ESET for analysis