What IP's are required to let through the firewall to enable the cloud and upates?

I have noticed that recently the SOPHOS UTM has been blocking the update process via a country block.
There is no choice for Slovakia...there is Slovenia and Slovak Republic but even unchecking Slovenia and SR still won't allow the Spice to Flow.

Now I was able to allow the trade of spice to occur when I whitelisted the following IP 93.184.71.27 which was the IP that the networking was communicating with the update server located in Slovakia.
Now so far I only whitelisted this one IP but I don't want to hamper my protection by whitelisting only one IP. What if the ESS 6 Cloud/Threatsense uses another IP to check on files?

What are the IP ranges that I can whitelist in order to offer the full ESS 6 experience?

If need be you can PM me.

Thanks

Yes I submitted a ticket to SOPHOS UTM tech support since this only occurred 2 days ago. I only noticed that when I attempted to check the date on the Nod32 Def Files and saw that the last update was on the 11th.

 

Hello,

Perhaps the following will be of use:

ESET Knoweldgebase Article #332, "What addresses and ports on my third-party firewall should I open to allow full functionality for my ESET product?"

That article does not give the IP addresses for everything (which can, after all, change periodically) but a little judicious use of nslookup should provide you with the remaining information.

Regards,

Aryeh Goretsky

 

Slovak Republic and Slovakia is the same.
I have no experience with this Sophos product but if there is an option to block just certain countries (e.g. China or something you sure don't want) do it. Or allow more countries. Many ESET servers are not located in Slovakia even though ESET's HQ is based in Slovakia.