I have noticed that recently the SOPHOS UTM has been blocking the update process via a country block. There is no choice for Slovakia...there is Slovenia and Slovak Republic but even unchecking Slovenia and SR still won't allow the Spice to Flow. Now I was able to allow the trade of spice to occur when I whitelisted the following IP 220.127.116.11 which was the IP that the networking was communicating with the update server located in Slovakia. Now so far I only whitelisted this one IP but I don't want to hamper my protection by whitelisting only one IP. What if the ESS 6 Cloud/Threatsense uses another IP to check on files? What are the IP ranges that I can whitelist in order to offer the full ESS 6 experience? If need be you can PM me. Thanks Yes I submitted a ticket to SOPHOS UTM tech support since this only occurred 2 days ago. I only noticed that when I attempted to check the date on the Nod32 Def Files and saw that the last update was on the 11th.