What happened to the Australian Distributor?

Discussion in 'ESET NOD32 Antivirus' started by BeanCounter, Jan 22, 2008.

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  1. BeanCounter

    BeanCounter Registered Member

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    I recently received an e-mail from the Australian Distributor for NOD32 telling me that my NOD32 licence will soon expire. The e-mail included a phone number to call since my licence covers more than 4 computers.

    However, when I dial the supplied number I always get an engaged tone.:thumbd:
     
  2. nodHead

    nodHead Registered Member

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    They are a shameful outfit.

    I wonder what ever happened to the free switch program that they emailed people with last year in Australia.

    These people are giving NOD32 and ESET a bad name. :thumbd:
     
  3. nodHead

    nodHead Registered Member

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  4. Blackspear

    Blackspear Global Moderator

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    Please see HERE it is clear as day on the front page of their website.

    Blackspear.
     
  5. Blackspear

    Blackspear Global Moderator

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    They can not sell outside of the USA and Canada, doing so will cause them to lose their status as a ESET Reseller.

    Blackspear.
     
  6. BeanCounter

    BeanCounter Registered Member

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    In any case I have now managed to make contact with ESET Australia to arrange licence renewal. I assume the phone had been accidentally left off the hook.

    It would be really nice if we could renew multi-PC (> 6) licences online without having to make a phone call.
     
  7. nodHead

    nodHead Registered Member

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    In which case I'm abandoning my NOD32 License (with 6 months to run). I will not deal with 'ESET' Australia. I'm fed up being treated like rubbish by them.
     
  8. mickhardy

    mickhardy Registered Member

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    Wow, I've got nothing but great things to say about them. I have about 25 licenses I manage all upgraded to ESS free of charge for both my remaining time and my renewal period. In other words, I have ESS for the same price as EAV until the end of 2011. That's pretty cool I think. They've always been helpful and quick to respond to my queries by phone and email.

    Awesome. Keep up the good work.
     
  9. BeanCounter

    BeanCounter Registered Member

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    Now that I have renewed my licence

    Now that I have renewed my licence, two questions immediately come to mind:

    1. Do I have much to gain by upgrading from 2.7 to 3.0?, and

    2. If I do upgrade will I have to uninstall 2.7 first?

    Since my licence covers multiple PCs, the renewed licence is for ESET Smart Security Business Edition although, at this stage, I do not understand the difference between the home and business editions. Presumably I can select which of the features I want to activate.

    Since all of my PCs sit behind the firewall provided by my router, I am not convinced that I need to install a software firewall on each PC as Windows XP SP2 provides a similar feature.

    Any considered advice would be appreciated.
     
  10. saffron

    saffron Registered Member

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    Greedy people like you and a few others who continually complain about the delay in getting something for nothing give them a bad name.
     
  11. saffron

    saffron Registered Member

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    Your own attitude sets the pace for how others treat you.
     
  12. saffron

    saffron Registered Member

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    Your own attitude sets the pace for how others treat you. :)
     
  13. saffron

    saffron Registered Member

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    Re: Now that I have renewed my licence

    Not in detection, they both detect he same. v3.0 has a nicer looking GUI and some added features, and is now bug free enough to be worth using. Try it on 1 PC and see if you like it.

    Upgrades and patches are usually OK but I always uninstall before upgrading to a new version of any program.

    Business Edition lets you install on a server and update across your LAN. ESET Smart Security firewall isn't the best around at the moment, but it's improving fast. It won't interfere with your router firewall.
     
  14. webyourbusiness

    webyourbusiness Registered Member

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  15. BeanCounter

    BeanCounter Registered Member

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    Re: Now that I have renewed my licence


    Thanks for your response. Since there is no compelling reason to upgrade I will continue with 2.7 until I get some free time to play with 3.0.
     
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