Weird Update . . . Issue?

Discussion in 'ESET Smart Security' started by TONPumper, Oct 19, 2010.

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  1. TONPumper

    TONPumper Registered Member

    Joined:
    Jul 20, 2010
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    ESS said that it was up to date, but when I went to the website, it had three new updates but ESS couldn't detect them. Eventually, it made the update, but then it updated again about an hour later, but nothing happened, i.e., it still had the same virus database that it had before the update.

    Should I be alarmed? I'm sorry if this is confusing to understand.
     
    TONPumper, Oct 19, 2010
    #1
  2. Marcos

    Marcos Eset Staff Account

    Joined:
    Nov 22, 2002
    Posts:
    14,456
    Do you have the update server set to Choose automatically? Do you connect via a proxy server? A Wireshark pcap log with the http communication captured during an update might shed more light. Perhaps you could contact customer care and provide them with the pcap log for perusal.
     
    Marcos, Oct 19, 2010
    #2
  3. TONPumper

    TONPumper Registered Member

    Joined:
    Jul 20, 2010
    Posts:
    113
    I don't use a proxy, and I have my update server on "Choose Automatically."
     
    TONPumper, Oct 19, 2010
    #3
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