Weird problem...hijack???

Discussion in 'malware problems & news' started by Adela, Mar 26, 2013.

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  1. Adela

    Adela Registered Member

    Joined:
    Mar 26, 2013
    Posts:
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    Location:
    USA
    [Dell desktop; MS Windows 7 Home; Windows Live Mail Essential 2011; Mozilla Firefox 17.0.1] (Had switched to IE but may have to switch back!)

    Hello (I hope I'm in the right forum?). Please help with this weird problem? I've never seen this before and it just won't go away even after scanning with Malwarebytes anti malware, with Ccleaner and even scanned again with avast! No culprits found! If it’s an infection, why no culprits? Anyway:

    It says on an orange color background:

    <<A website wants to open web content using this program on your computer.>>

    Then it says:

    <<Name: ActiveMail COM Server
    Publisher: ActivePath Ltd.>>

    It shows these buttons: "Details" (it gives nothing!), "Allow" and "Don't Allow". Besides "Allow" which I didn't want to click on, none of them obeyed my repeated clickings, including the red X. Further, when I drag it out of the way...it leaves a trail of thousand duplicates! Also, when I check the box "Do not show me the warning for this program again"....it still appears each time I need to use the IE!

    Thanks millions for any help! :) Adela

    P.S. BTW, somebody please also tell me how to get rid of this babylon.com search bar that installed itself without my knowledge please? It takes up most of my screen view and I don’t need 3 search engines: Google, Bing and....this thing babylon. Thanks lots!!!
     
  2. TheKid7

    TheKid7 Registered Member

    Joined:
    Jul 22, 2006
    Posts:
    3,469
    I would run some more AntiMalware scans. Some suggestions are:

    1. Hitman Pro (Needs an active Internet Connection since it is a "cloud" AV.)
    2. Emsisoft Emergency Kit
    3. Dr.Web CureIt
    4. Kaspersky Virus Removal Tool
    5. Avira Rescue CD
     
  3. ronjor

    ronjor Global Moderator

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    Texas
  4. Adela

    Adela Registered Member

    Joined:
    Mar 26, 2013
    Posts:
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    Location:
    USA
    Thanks so much TheKid7 for the thorough info! I went to try to uninstall and though I had to do it twice, it finally went away! But I'm keeping the valuable info you gave me in case I need to use more anti virus treatment. Thank you again! :)
     
  5. Adela

    Adela Registered Member

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    Location:
    USA
  6. Babylon LTD

    Babylon LTD Registered Member

    Joined:
    Aug 14, 2012
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    Location:
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    Hey

    Here is a quick way to remove Babylon from IE and Firefox:

    FIREFOX:

    Remove Toolbar (from Extensions)

    1. Open Mozilla Firefox. Go to FF menu button.

    2. Select Add-ons & than select Extensions. (delete excess text)

    3. Remove/Disable the Babylon Toolbar 1.5.0.

    4. Restart your browser.

    Remove Toolbar (from Add/Remove Programs)

    1. Click the Start button on your computer.

    2. Select Add-ons & than select Extensions. (delete excess text)

    3. Select Programs and Features.

    4. Select Babylon Toolbar from the Programs list.

    5. Right click to uninstall.

    6. Press YES on the popup message.

    Remove Search Provider

    1. Open Mozilla Firefox. Click on the Search bar, located on the right side of your address bar

    2. Press the F4 key and select Manage Search Engines from the drop down list that appears.

    3. Select Search the Web (Babylon) and click on the Remove button.

    4. Click OK to save your changes.

    Remove/Change Home Page:

    5. Open Mozilla Firefox. Click on the FF menu button.

    6. Select Options.

    7. Now select the General tab.

    8. In the section of the popup labeled "Home Page," insert the URL of your desired Home Page.

    9. Click OK to save the changes.

    Remove Babylon Search from New Tab

    If when you open a new tab in Firefox, Babylon Search still appears:

    1. Type in the address bar line about:config and press enter.

    2. Confirm the popup message.

    3. In the search field, type "browser.search.selectedEngine". (remove excess text here)

    5. Restart your Browser.


    IE( Internet Explorer)

    Remove Toolbar (from the Add/Remove Programs)

    1. Click the Start button on your computer.

    2. Select Control Panel.

    3. Select Programs and Features.

    4. Select Babylon Toolbar from the Programs list.

    5. Right click to uninstall.

    Remove Toolbar (from Extensions)

    1. Open Internet Explorer. Click on the Tools icon (looks like a cogwheel)

    2. Click on Manage Add-Ons. Select Toolbars and Extensions.

    3. Select Babylon Toolbar & Babylon Toolbar Helper.

    4. Click on the Disable button.

    Remove Search Provider

    1. Open Internet Explorer. Click on the "Tools" icon (looks like a cogwheel).

    2. Select Manage Add-Ons. Select Search Providers.

    3. Set your Search engine of choice as default.

    4. Select "Search the Web (Babylon)" and click the Remove button.

    Change Home Page:

    1. Open Internet Explorer. Click on the "Tools" icon (looks like a cogwheel).

    2. Select Internet Options.

    3. Select the General tab.

    4. In the section of the popup labeled "Home Page," insert the URL for your desired Home Page.

    5. Click OK to save the changes

    Remove Search from New Tab

    If when you open a new tab in Internet Explorer, Babylon Search still appears:

    1. Open your Internet Explorer browser; click on Tools, and then on Internet Options.

    2. In the Tabs section (under the General tab) click on Settings.

    3. A new window will appear. In the section "When a new tab is opened, open:" choose "Your first homepage" from the drop-down menu.

    4. Click OK, Apply and OK.

    5. Restart Internet Explorer.

    any more question?

    feel free to reply :)

    Cheers
     
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