Webroot reputation toolbar not working right

Discussion in 'Prevx Releases' started by srfox, Jun 11, 2013.

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  1. srfox

    srfox Registered Member

    Joined:
    Jul 25, 2003
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    Location:
    Los Angeles
    My webroot toolbar in Chrome reads red on all sites and says it is unrecognised. Luckily I have old Bright Cloud installed which does work correctly although sometimes it doesn't disappear. Anyone come across this problem?:'(
     
  2. PrevxHelp

    PrevxHelp Former Prevx Moderator

    Joined:
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    I know the team has been working on various improvements to the backend for it. Could you try uninstalling the toolbar and downloading the latest from the website?

    Thanks!
     
  3. srfox

    srfox Registered Member

    Joined:
    Jul 25, 2003
    Posts:
    86
    Location:
    Los Angeles
    I tried that already. It still isn't working. The link goes directly to the one on Google Chrome Web Store. I also ran various scans of EMSISOFT, Spybot, SuperAntispyware and MalwareBytes scanning the google chrome directory in Program Files.
     
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