installed webroot wsa complete on a clients pc a few months ago have had zero issues till today. she called me saying when she types she is getting spaces between each letter and its slow to type as she does. i was thinking possible virus maybe had got through so i went out to check it out. i found nothing out of the ordinary ran my usual set of tools to see if they found anything i see nothing strange as far as procc's running etc etc.. i remembered about a possible issue with webroot and foreign keyboards (but she uses a us based one and english lang on the system) and i went ahead and uninstalled webroot just to test (knowing i would re-install it later since she LOVES it and i dont think she would let me not lol) and the issue went away after the next reboot. she had version .167 (and prior 155 last time i looked at the system) today and then we went ahead and re-installed wsa complete and the problem came back again. and once again when removed the issue goes away. what could be causing this coming from webroot? when she types it looks like this: t e s t i n g or sometimes skips a space like this: t est i n g and other times it will have to catch up to her typing (she does type quickly being the secretary there) she does not use a wireless keyboard due to having issues in the past with them not keeping up at times so she has a mid line logitech keyboard and mouse both usb based. my first thought was some sort of keylogger when she called me but nothing on there that i can find at all. and without webroot it types fine. any thoughts been driving me crazy all day and i just got in and wanted to ask here first before proceeding looking into anything else. she used to have kaspersky installed and said her system has never run better and was "ridiculously slow" with kaspersky and she doesnt want to go back there (i have moved A LOT of clients to webroot.. one of my main ones we like to use) thanks much!! thanks!!